Health & Human Services Comm Hiring for Community Care Worker I at Corpus Christi, TX Full Time

Community Care Worker I: Determines needs and eligibility for Community Care

for the Aged and Disabled (CCAD) services. Work involves conducting home

visits, interviewing individuals who are older or have a disability, documenting

information, determining need for services and developing service plans; verifying

data, explaining program benefits and requirements, referring individuals for

appropriate services, and assuring authorizations are registered in automated

systems. Authorizes and monitors CCAD services to determine if services are

meeting the individual’s needs. unity Care Worker I

Essential Job Functions:
Essential Job Functions: • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15%
• Conducts reviews to determine eligibility and functional needs. 20%
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10%
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving services. 20%
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs. 15%
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs. 15%
• Prepares basic level ongoing or special narrative or statistical reports. 5%

Knowledge Skills Abilities:
Knowledge Skills Abilities: • Ability to effectively communicate orally and in writing.

• Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.
• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.

Registration or Licensure Requirements:
Current Valid Driver’s License and liability insurance is required.

Initial Selection Criteria:

• Prefer education and/or experience indicating the individual possesses the knowledge, skills and abilities necessary for job performance.

Education/experience in interviewing, collecting data, documenting, and customer service.

• Experience using email and other automated applications, such as Microsoft Office products.
• Experience in the use of SASO, NTK, TIERS, CSIL, Scheduler, Word, Excel, SharePoint, Internet, Outlook and CAPPS.
• Must be willing to travel approximately 75% of the time to make home visits, attend trainings, and/or meetings.
• Experience communicating effectively in writing.- Excellent written communication as observed by detail and completeness of information provided on the state application
• Experience with the English language such as vocabulary, grammar and organization of expression, composing correspondence, and reporting casework.

Additional Information:
Requisition# 522785

Must have reliable transportation. Must be able to attend training which may require overnight stay. Occasional overtime may be required.

Interviews will be conducted using Microsoft TEAMS application. Selected applicants should download Microsoft TEAMS app prior to scheduled interview.

This position is included in a career track series and will be filled at the Worker I level. Applicants with previous employment with CCSE/CCAD will be reviewed by program management to determine appropriate entry level.

Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

MOS Code:
68X, HM, 0149, 4C0X1

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form – Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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