Log In
Sign Up
Herkimer College is seeking qualified applicants for an on-site Technology Support Technician. This individual will respond to support
requests via ticketing systems, phone calls, and e-mails including but not limited to computer setup and configuration, audio/video
equipment setup and configuration, hardware and software troubleshooting, end user training, communication with vendors for product research
and support where directed.
Minimum experience and educational background:
- Associates Degree
with minimum of 5 years working in technology support position, Bachelor’s Degree preferred - Experience with Microsoft Office
2013/2016/365, Windows 10, and MacOS - Experience with multi-media equipment, computer technology and production, included but not
limited to video - Knowledge of web technology preferred
- Familiarity with networking, telephony, and basic virtualization
techniques - Ability to work independently as well as with a team
- Excellent verbal communication, problem-solving and
organizational skills - Ability to handle multiple projects simultaneously
