Highline Hiring for NOC Engineer Job at Livingston, TX Full Time

Job Title: NOC Engineer

Reports To: VP of Engineering

Job Summary:

NOC Engineer will provide network, server, storage, application system support. In addition, the NOC Engineer will work well with customers and other stakeholders.

Duties/ Responsibility:

• Hands-on experience configuring, troubleshooting and repairing server and data center-related hardware
• Thorough understanding and effective troubleshooting methodology of TCP/IP protocols configuration and services such as DNS, DHCP, and SMTP
• Experience configuring and supporting high-end network switches and routers such as Cisco, Telco, etc.
• Experience configuring and supporting Active Directory environments
• Experience configuring and supporting Virtual Server Environments
• Create test plans that allow for a proper evaluation of hardware and software being considered for implementation
• Administer VOIP phone systems
• Design and Configuration of knowledge of telecommunications voice and broadband networks driving network designs and configuration implementations.
• Identify and resolve problems encountered by company-wide users of various desktop systems, Company network Internet and other computer technology; troubleshoot and solve LAN problems
• Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Obtains quotes for new hardware for projects and upgrades
• Upgrade systems for servers and networking equipment
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Record events, problems, and their resolutions in logs
• Test, debug, implement, and document programs. Assists in the modification of company products & internal systems to meet the needs of the end-user.
• Conduct routine audits of hardware and software on workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
• Assist Senior IT personnel with the implementation of new service offerings
• Participate in on-call support, scheduled weekend outages, and Disaster Recovery activities as required
• The candidate should have intermediate networking skills including troubleshooting network problems, traffic monitoring, PC connectivity and debugging, virus/spyware removal, DNS, DHCP, networked printers, file shares, and some familiarity and experience using Cisco hardware and Genband/Taqua switches.

Competencies:

• Experience in network design and setup. Familiar with business level router configuration.
• CCNA/ CCNP/CCIE Preferred
• DNS and DHCP administration
• LAN protocols (HSRP, Spanning Tree Protocol and /or VLan trunking)
• Experience with TCP/IP, RIP, OSPF, BGP and/or IS-IS.
• Knowledge of telephony equipment such as Calix, Genband, and Taqua is STRONGLY preferred.
• Knowledge of Unified Communications systems and protocols, specifically BroadSoft BroadWorks.
• Knowledge of Network Management tools (Solarwinds, Splunk)
• Experience working for an ISP or Telecomm company is a plus.
• Self-motivated and team oriented.
• B.S. or M.S. in Computer Science or related areas is preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times
• Must be able to pass pre-employment drug screen (and Random Selections)

Job Type: Full-time (Non-Exempt)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Livingston, TX 77351: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Work Location: One location