Highline is committed to bringing the power of the internet to underserved communities across the United States – Our success results from a well-defined strategic vision combined with informed analysis. We empower our communities to thrive, with instant access to opportunities that come from fully participating in today’s digital world. We are looking for enthusiastic and committed individuals that are passionate to provide extraordinary customer service and become part of a supportive team that focuses on caring, positivity, and growing our family. See our website at www.highlinefast.com.
Job Summary:
Customer Service Excellence: All jobs carry with them an overriding responsibility to provide extraordinary customer service in terms of quality, timeliness, and assistance. A commitment to service excellence is expected of all employees as they perform their tasks.
General Summary: Installs, maintains, and provisions broadband (data) and voice services, over Fiber-to-the Premise (FTTP) optic and fixed wireless networks including but not limited to mounting equipment, home networking, and connecting devices to the Internet.
Coordinates with other departments on service installations and changes necessary to update billing, plant facilities, and other company records. Completes all installation and repair-related forms and reports.
Works with the Supervisor and/or management to identify new revenue opportunities, develop and implement marketing plans and strategies and informs (educates) community on products and services.
Duties/ Responsibilities:
Competencies:
Knowledge:
Demonstrate knowledge in the following areas:
Abilities:
Demonstrate ability in the following areas:
Experience and Education:
Requirements:
Housing Allowance may be available.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Education:
Experience:
License/Certification:
Work Location: In person
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