NOC Manager – MSP environment
About us
Hill Country Tech Guys is a company in San Marcos, TX. We are fast-paced, fun and customer-centric.
Our work environment includes:
NOC ManagerDepartment: Service and Support
Reports to: Director of Service Operations
General Summary:
We are a hyper growth company that specializes in providing outsourced IT services for small and mid-sized companies. Our clients represent various industries, including but not limited to professional services, finance, manufacturing, healthcare, and services companies that have sophisticated IT needs.
The NOC Manger is responsible for managing the lifecycle of NOC Service delivered to our clients from the client onboarding to ongoing client support.
Subsequently, the position is responsible for managing the NOC operations, technology and support the Company’s delivery of best-in-class services to a growing community of clients, striving to enhance the value of our services, and improve client relationships.
Position Responsibilities:
Credentials and Experience:
Pay: Base Pay + KPI Driven Bonus
Job Type: Full-time
Pay: $80,000.00 – $95,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Application Question(s):
Work Location: Multiple Locations
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