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Hill Country Telephone Cooperative, Inc. (HCTC) of is looking to hire a full-time Central Office Technician. Would you like to take your career to the next level with an established and community-minded telecommunication provider? If so, please read on!
This position earns a competitive salary commensurate with education and experience. We also offer extremely attractive health benefits for the entire family, including medical, vision and dental. Life and disability insurance, a pension and 401k retirement plan, paid holidays, generous paid time off (PTO), tuition reimbursement and low-cost internet services are also offered.
About HCTC
Established as a cooperative in 1951 to furnish telephone service in the rural areas of the Hill Country, we now provide these beautiful smaller cities and rural areas with high-speed broadband and telecommunication services. Our vision is one of connected, vibrant, and sustainable rural communities, contributing to a prosperous, equitable, and thriving society. Committed to our customers and communities, we are transparent, fair, and honest.
Our employees love that a career with us provides them with the ability to do challenging work while meeting the communications needs of their friends, neighbors, and business communities. In addition to work they can feel good about, we offer our valued employees competitive pay, generous benefits, opportunities for career development, and a positive work culture.
What to expect as a Central Office Technician
As a CO Tech, you play an important role in the maintaining and restoring the telecommunications network. As an essential part of the network operations team, you will perform skilled technical duties responsible for the installation, cutover and maintenance of Central Office (switching, transport and power), Access Concentrator (subscriber carrier), Fiber Optic Transport Equipment, and special circuits (SONET and Ethernet) to cell towers and other businesses. Trouble analysis and maintenance duties may also include assignment into the Network Operating Center (NOC). Other duties include creation or maintenance of switch translations, building equipment maintenance (HVAC, some electrical). This position is called upon to coordinate with connecting companies to establish and maintain interexchange services.
Though we depend on you a great deal, you are not alone in your quest! You communicate and coordinate well with others from your own and other departments. You utilize your knowledge of complex systems to keep us operating at peak proficiency.
Qualifications for a Central Office Tech
High School diploma with a minimum 2 years of related telecom experience with IP network equipment; BS degree desired but not required
Experience with Ribbon C15 Switcch, Q21 SBC, Cisco MPLS, Accedian, Caleix and Adtran a plus
Proven hands-on experience with monitoring, network diagnostics, and network analytics tools
Ability to respond to emergency calls as needed, including nights and weekends
Do you enjoy troubleshooting? Are you analytical? Do you have excellent communication skills, including the ability to explain technical information in layman’s terms? Are you courteous, tactful, and diplomatic? Are you goal-oriented with a team attitude? If so, you might just be perfect for this CO Tech position!
Work Schedule
This is a full-time position that typically works 40 hours per week. Occasional after hours work to facilitate emergency repairs of the network until service is restored may be required.
Ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
