Holman Hiring for Automotive Insurance Service Coordinator Job at Remote Full Time

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

Holman is looking for an_ Insurance Service Coordinator_ to join our team!

Principal Purpose of Position:

• Communicates with Fleet Managers to approve or deny accident repairs.
• Reviews high cost repairs with Fleet Management and service providers.
• Reviews and issues purchase orders to National Account providers and independent shops.
• Monitors repair progress and expedites as appropriate.
• Builds reports to monitor vehicle activity.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelor’s degree in a related field or equivalent work experience
• ASE Certifications or iCar Certifications a plus, but not required.
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• 1-3 years’ body shop experience preferred
• Some auto/truck body repair expertise is preferred.

Planning/Organizing/Managerial Knowledge:

• Knowledgeable of Holman’s fleet management programs
• Ability to work independently and as part of a group
• Strong organization, critical thinking, and problem solving skills; attention to detail required
• Excellent time management skills, with a proven ability to meet deadlines
• Ability to prioritize tasks
• Ability to function well in a high-paced work environment
• Understands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skills
• Applies expertise to improve efficiency and accomplish objectives within own area of responsibility
• Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures
• Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager

Communicating & Influencing Skills:

• Strong verbal and written communication skills
• Strong interpersonal and customer service skills
• Interprets customer needs and assesses requirements
• Responds to non-standard requests from customers; investigates with assistance from others as needed

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Body Shop: 1 year (Preferred)
• Auto/Truck Body Repair: 1 year (Preferred)

License/Certification:

• ASE Certification (Preferred)

Work Location: Remote