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CUSTOMER SERVICE INTEGRATOR
Job Summary:
HQ Aero is currently recruiting for experienced CUSTOMER SERVICE INTEGRATOR IN EVERETT, WA
RESPONSIBILITIES
HANGAR FLOOR:
- Gather any items needed from other locations and pick-up areas.
- Locate ladders, carts, tools, and any items needed at the request of the mechanic.
- Print specs as needed.
- Move off units to temporary staging areas.
- Coordinate with Supply Chain Logistics (SCL) for deliveries (e.g., seats)
- General housekeeping of the hangar floor to include disposal of scrap metal, emptying hangar floor trash and trashcans, sweep entryways, help with emergency spill and containment, and cleaning out hangar refrigerators on a weekly basis.
- Perform Foreign Object Debris walk and sweep in hangar bays.
- Bi-monthly inspection of all chemical cabinets and disposal of expired items.
- Pick up and recycle or dispose of all scrap wood, cardboard and other refuse.
- Clean out alodine tank weekly.
- Notify lead of any blood borne pathogen or pest control issues.
- Inspect worktables for serviceable condition and route unserviceable tables out for repair.
- Clean sanding rooms and remove accumulated sanding debris from floors while following all appropriate safety procedures.
- Return all chemicals, cleco’s, rags, bottle jacks, and shoring to its proper locations.
- Roll up and stow extension cords, air hoses, and lights when not in use.
- Regular and prompt attendance.
- Effective and appropriate conduct with co-workers.
MAINTENANCE ASSISTANCE:
- Washing aircraft panels
- Cater and de-cater aircraft (provisioning)
- Removing and cleaning floorboards
- Assist with accessing certain areas on the aircraft
- Hanging work lights in the aircraft
- Moving LAVs and GALLEYs to and from Back-Shop areas
- Remove, load, and transport aircraft seats
- Perform other duties as assigned
SAFETY RESPONSIBILITY:
Duties shall include observing all company, health, safety and environmental rules, ensuring that employees are provided with full information on area specific safety orientation, identify all unique hazards, and provide employees with the proper equipment to carry out their jobs in a safe manner. Also, the entire work area must be routinely inspected so as to maintain a high standard of housekeeping and low incidence of physical hazards and all accidents must be promptly reported.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND KNOWLEDGE:
- Able to see adequately and identify Foreign Object Debris (FOD) and remove it.
- Ability to communicate effectively both verbally and in writing and read and comprehend written documents.
EDUCATION AND/OR EXPERIENCE:
- High School diploma or general education degree (GED).
- Valid WA state driver’s license required.
- Experience in Aviation or MRO is preferred but not required.
Job Type:
- Contract
PHYSICAL EFFORT AND DEXTERITY:
While performing the duties of this job, the employee will be required to sit; use their hands and arms; and talk or hear; and focus on objects close up. The employee will also be required to stand, walk, stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds
ENVIRONMENT:
The noise level in this environment is usually moderate to high. May work near moving mechanical parts in high, precarious places and may be exposed to fumes or airborne particles. May work outside in various types of weather.
DISCLAIMER
This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the successful applicant. The successful applicant may be asked to perform other duties as required.
About HQ Aero Management Inc.:
About HQ Aero Management Inc. Over Two decades of service to the Aviation Industry. Management that knows Aviation. Staff that care about details. We recruit for Aviation, and we do it really well. If you have an opening, temporary or full time, call HQ Aero. Join Our World-Class Team HQ Aero specializes in hiring all categories of aviation personnel to provide manpower support to service centers, repair stations, aircraft manufacturers, etc. Due to the constant manpower needs in the aviation industry, HQ Aero is able to offer opportunities to work on a variety of aircraft across the United States and the world. Our knowledgeable and dedicated staff are always looking for qualified personnel to meet all of our client’s aviation employment needs. HQ Aero is continually updating and posting new aviation jobs on a daily basis. We offer employment opportunities to match a wide variety of skill sets and qualifications. This means no matter where you are in your career or what your aviation specialty, we have the right job opportunity for you! Our mandate is simple… Supply the best possible personnel to the aviation community, with the most reasonable cost base. Our goal is always quality not quantity. Over 20 years later we have been fortunate to build a customer base that agrees with our principles. HQ Aero provides guaranteed HASSLE FREE weekly payroll, along with direct deposit on first pay, per diem for eligible applicants, and payroll advances. Additional benefits offered to HQ Aero Technicians: Travel pay and longevity bonuses offered on majority of our contract assignments. Referral bonus is also offered to all of our technicians. If you are looking for a job in the aviation industry, you have come to the right place! HQ Aero is always recruiting highly skilled, motivated and dedicated aviation personnel to support our customer’s manpower needs. By choosing to partner with HQ Aero, you will work with one of our knowledgeable aviation recruiters, and will gain access to aviation jobs offered by the top companies in the aviation industry. HQ Aero’s proven staffing approach has allowed us to successfully place many aviation professionals, just like you, in jobs across the globe. We take great pride in our ability to provide our clients with outstanding aviation talent to support their everyday business needs. Our aviation employment openings are updated on a daily basis.
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