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BELL ATTENDANT
Compensation + Benefits
- Hourly position staring at $16.85
- Medical, Dental, Vision Plans
- Paid Time Off – Vacation, Sick
- 401(k) w/ company discretionary match
- Employee Assistance Program – free counseling sessions annually for you and your household members
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
- Employee Dining Discounts
- Complimentary Employee Meal
- Educational Reimbursement Opportunities
- Free Parking
- 12 Complimentary Room Nights Any Hyatt
- Hyatt Family/Friend Room Discounts
- Referral Bonuses
- Uniform
What you’ll be doing in this role
The Bell Attendant is in constant communication with the Front Office & Valet team to ensure Guest are greeted as they enter and exit the lobby.
Guest-Facing Service Management
- Provide warm, humble and knowledgeable service throughout the property
- Liaise with Front Office operations staff to ensure a seamless guest experience
- Assist with the curation of the guest’s experience both on and off property
- Escort guests to their rooms, transporting luggage and personal items to and from the guest rooms.
- Assist with any guest deliveries (amenities, letter, gifts, packages, etc.)
- Monitor and maintain Guest hallways/elevators and lobby always clean and presentable
- Be aware of all activities happening at the hotel at all times
General/Miscellaneous
- Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
- Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
- Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements of the farm/restaurant/inn, its employees, and its guests
- All other duties as assigned by manager
