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Description of the Position:
The Operations Manager supports the Distribution Center Manager in maintaining efficient warehousing, distribution and packaging operations in accordance with company and customer requirements. This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality standards. The Operations Manager is also responsible for promoting a safe environment and monitoring compliance with safety procedures.
Salary range: 77,000 – 110,000
Schedule: Flexible, may work weekends
Responsibilities:
- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Accountable for ensuring training is completed and records are maintained for a variety of needs including OSHA, customer, and other audits.
- Manages key operational requirements within the budget and according to customers’ requirements.
- Understands inputs for P&L and customer contract to assist manager in preparing operating budgets and to manage workforce planning.
- Ability to create and maintain a strong working relationship with customers and respond timely and appropriately within verbal and written communications.
- Facilitates the maintenance of facility and operational equipment, including preventative maintenance.
- Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser pressure logs, warehouse temperature, snow removal, and facility security including guardhouse and key/code authorizations.
- Prepares various quantitative reports as needed.
- Oversight and direct handling of performance reviews, complaints and associate concerns, productivity management, quality of work and counseling.
- Develops work plans ensuring appropriate staffing levels — managing labor costs, overtime and retention
- Accountable for ensuring routine trailer inspections, load/unload scheduling, inspections and yard checks are completed.
- Supports the coordination of floor space and work flow schemes.
- Implements and oversees cross training for associates as needed to maximize associate effectiveness.
- Assists in coordinating OS&D claims.
- Reviews KPIs and makes recommendations for efficiency improvements to both processes and associate performance.
- Follow corporate and site-specific Good Manufacturing Practices and correct noncompliance when observed.
- Follow company corporate and site-specific safety policies and procedures, and correct noncompliance when observed.
Benefits:
- Medical, Dental, Vision 1st of month after hire (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and Open Door culture
Requirements
Requirements:
- High School Diploma or GED; Bachelor’s degree in business administration, Logistics, Supply Chain Management or related field a plus; or equivalent combination of experience and education.
- Five years’ experience as a manager in a distribution/warehouse environment.
- Proficiency with Microsoft Excel is required and proficiency with MS Office.
- Must have good knowledge of OSHA and other regulatory statutes governing warehouse operations.
- Ability to work in a varied, fast-paced environment.
- Experience with Warehouse Management Systems (WMS).
- Ability to work a flexible schedule to meet the operation’s needs.
- Strong oral and written skill set.
- Strong organizational skills.
