Ideal Image Development Corporation Hiring for Area Manager Job at Arlington, TX Full Time

Responsibilities:

• Deliver sales performance and business volume to meet clinic goals.
• Attain comprehensive knowledge of all service offerings.
• Ensure associates utilize ethical sales practices.
• Communicate, implement, enforce and comply with all Ideal Image policies and procedures both individually and at the clinic level.
• Facilitate daily huddles with clinic staff.
• Manage individuals in meeting performance objectives, sales and development goals.
• Evaluate and coach all associates on continual basis to ensure quality assurance.
• Handle conflict management.
• Interview potential associates and assist recruiting in hiring of associates.
• Human Resources compliance –manage associate behavior, including coaching/development and working with Human Resources on employee relations issues up to termination.
• Maintain relationships with all current clients.
• Handle escalated client issues and refund requests in a timely manner, escalate to regional sales director as necessary.
• Convey organizational changes and company messages in a timely and positive manner.
• Manage local marketing and networking events.
• Manage scheduling and coverage of the clinic.
• Assist with new clinic openings, as needed.
• Fill in for client consultants as needed (answering phones, scheduling etc.).
• Supervise the control of petty cash.
• Audit clinic daily for cleanliness, maintenance issues etc.
• Report all maintenance issues through proper channels within 24 hours, or as appropriate in an emergency.
• Vendor management as needed.
• Effective and proactive communication with regional sales director of any clinic needs.
• Follow company’s mission statement, values and customer service philosophy.
• Exhibit professionalism and behaviors reflective of a leader.
• Contribute to building positive team morale and recognize accomplishments.
• Maintain confidentiality and HIPAA compliance.
• Able to deal with frequent change, delays, or unexpected events.
• Continually works to improve leadership skills.
• Travel between clinics required, up to 100%

Other duties as assigned

Qualifications:

• Bachelor’s Degree from an accredited institution. Successful sales experience may be substituted for academic credential.

• Minimum of 3 years of management experience in a multi-unit environment

• Experienced Human Capital Manager, motivator and coach

• Proven track record of exceeding annual revenue and profit targets

• Extensive and successful commitment to exceeding customer expectations

• Exceptional interpersonal and communication skills, including effective written and oral.

• Effective leadership skills including multi-tasking, prioritizing, and goal setting/management

• Employee engagement to ensure staff and operational success

• Must be a self-starter

• Work well independently with minimal supervision

• Ability to multi-task, use personal judgment, utilize strong decision making, analytical and follow-up skills

• Proficient with personal computers and contemporary software applications (MS Office Suite, Outlook)

• Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport

• Rapid learner with the ability to grasp concepts and protocol

• Must maintain a high attention to detail

• Strong guest service orientation

• Competitive compensation and bonus opportunities

• Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts
• Employer-paid life insurance and short term disability
• Paid time off:

• Company paid holiday and PTO days

• Discounted cosmetic services for employee, family, and friends
• Cosmetic products discount
• Company-paid training
• Amazing company culture
• And more!