Imerys Hiring for Transportation Specialist Job at Chesapeake, VA Full Time

The Company

The world leader in mineral-based specialty solutions for industry, with over 16,000 employees and over 200 sites worldwide, Imerys delivers high value-added, functional solutions to diversified set of industrial sectors, from processing industries to consumer goods. The Group draws on its knowledge of applications, technological expertise and its material science know-how to deliver solutions based on beneficiation of its mineral resources, synthetic minerals and formulations. These contribute essential properties to customers’ products and performance, including refractoriness, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

If you want to grow your skills and develop your career, find out more at www.imerys.com

The Position

Transportation Specialist

Job Summary

JOB PURPOSE/OBJECTIVES:

Provide for the satisfaction of customer requirements through booking of customer outbound transportation through the Transport Management System (TMS) for bulk shipments, as well as coordination of deliveries with customers. Assist the Transportation Manager in the development of new carriers to improve and/or expand the carrier base to well position Kerneos to cover customer demands while maintaining effective cost effective freight rates.

KEY RESULTS AREAS / PRINCIPAL RESPONSIBILITIES:

• Primary responsibility for managing and booking packaged transportation based on established selection criteria through the Transport Management System (TMS)
• Delivery coordination with customers on all shipments via bulk delivery methods
• Backup responsibility for managing and booking all packaged transportation
• Fully functional in use of the transportation management system (TMS)
• Assist transportation manager in carrier selection
• Assist transportation manager in other functions, as assigned
• Maintain up to date sales order database, with all documents tagged as specified in the procedure
• Ensure order accuracy for reporting and creation of freight accruals for all shipments after departure
• Fill in for other departmental functions as needed
• Perform monthly safety inspections and attend all mandatory safety training and meetings
• Returns management through Case Management in Sales Force
• Maintain good relationship with all customers & key accounts
• Assist customers in resolving issues
• Keep designated sales person advised of their customer issues
• Records premium freight and supplier nonconformities
• Provides support for the loading dock and external warehouses as issues arise during shipping, including after hours
• Has decision making authority in matters regarding customer orders and transportation decisions

Performance Criteria:

• On time shipment of all products in a cost-effective manner within budget guidelines
• Accuracy and timeliness of transportation carrier bookings, working knowledge of TMS
• Customer satisfaction in handling of communications & quality of service
• Timely resolution of customer issues
• Commercial team satisfied with internal sales and transportation support provided

NATURE AND SCOPE OF ACTIVITIES:

The position is based on procedures for selection through TMS transportation suppliers, assisting the Transportation Manager with the selection of alternative supplier choices, meets with transportation suppliers with the Transportation Manager. While the position is based on a structured process, flexibility to handle special customer needs within the constraints of the local market for transportation services. This function is very important as it provides an opportunity to positively differentiate our company’s supply chain value from our competitors, and add utility to our products.All positions in Supply Chain have cross-functional responsibilities and serve as a backup to other supply chain positions.

KNOWLEDGE, SKILLS AND EXPERIENCES

Knowledge/Education Required:

High School Graduate

4 Year Degree in Business or Supply Chain management preferred

Skills:

• Excellent knowledge in all Google Office Products
• Good written and verbal communication skills
• Exceptional interpersonal skills
• Flexibility to perform other departmental positions or special projects assigned
• Critical thinking and problem solving skills

Experiences:

• Prior customer service and export experience
• Prior experience in transportation and/or logistics
• Experience in AX, SAP and TMS systems.

KEY CHALLENGES

Managing multiple priorities, maintaining positive customer relationships under adverse situations, scheduling transportation to cover customer demands in a tight truck market.

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.