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Automotive Service Advisor
Position Summary:
As an Automotive Service Advisor, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.
Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Essential Duties and Responsibilities:
- Greet every customer that enters our facility with hospitality and respect.
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
- Manage the store’s workflow in an effective and efficient manner.
- Consistently and effectively sell our services without jeopardizing honesty and integrity.
- Maintain a positive attitude and team atmosphere at all times.
- Communicate on the phone in a clear, professional manner
- Build long-term relationships between the store, yourself and the customer.
- Directs, coordinates, and participates in performing customer service activities
- Shuttle customers as needed.
- Assist other employees as needed.
Job Type: Full-time
Pay: $35,000.00 – $120,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver’s License (Required)
Work Location: One location
