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Come join our team at In Home Companions Homecare! As an Independently owned Agency where you have the opportunity to build the company along the way. We are currently looking for a friendly and approachable Operations Manager to run our Battle Creek Market.
We offer an excellent benefit plan that includes 401K with match, vacation, sick, holidays, medical, dental, vision, life insurance and more!
ESSENTIAL DUTIES :
Provides oversight to ensure the branch is operating in compliance
Assists in census and revenue growth by executing effective service delivery of care plans
Helps recruitment, orientation, training and retention of branch and office support staff
Facilitates team meetings as needed
Evaluates skills of the administrative staff
Maintains relationships with all referral sources and conduct community outreach and/or attend employee recruitment events
Develops and executes processes to ensure clients are receiving services as as promised
Troubleshoots and resolve customers’ concerns and grievances
POSITION REQUIREMENTS & COMPETENCIES :
Private Duty Home Care Experience Preferred
Supervisory/management experience or team building experience
Demonstrated ability to drive census/revenue growth and develop business
Experience conducting training sessions, and/or meetings with administrative and direct service staff in group settings or individually
Computer proficiency – MS Office
Organizational skills and ability to meet deadlines in a fast paced environment
Must have valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch’s service area
In Home Companions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
