We are looking for a Senior Director of Information Technology to lead our IT engineering and support teams as we scale. This role can be remote or based out of our offices in San Francisco, Austin, or Seattle and will report directly to our Head of Corporate Platforms.
Our ideal candidate will be strong technically with a good eye for business and an inspiring presence! They will have experience in modern SaaS/cloud-based based infrastructures in which they have scaled, led, and secured an ecosystem of applications with proactive strategies and proactive roadmaps, and inspiring vision. They have a strategic mind and operate as a senior leader that influences the business and company strategy.
If you are called to make an impact, comfortable with change at scale, passionate about technology, love to learn, and create world-class customer experiences, this is a great opportunity to grow and contribute to a world-class team!
Responsibilities:
Sets the mission and vision of the IT organization to foster a customer-centric oriented culture and mindset driven by continual service improvement techniques.
Be a trusted advisor, that builds and maintains relationships with other technical leaders and business executives to develop a keen understanding of business needs; ensures efficient delivery of IT services to meet those needs.
Build a multi-year roadmap and key performance indicators that are well understood and anticipate emerging needs.
Own the IT People Strategy that will forecast the future skill needed to acquire and develop an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance between growing agility and ensuring the core IT functions are reliable, stable and efficient.
Foster a culture of trusted partnership, service, and continuous improvement
Build a deep bench of team leadership and technical talent to deliver results and support future growth and mentor the team to their full potential
Who You Are
15+ years of relevant technical experience, including 8+ years in a leadership role
Solid background in cloud-first environments and building cloud-native platforms in AWS
Track record for leading IT transformational initiatives in sophisticated environments.
Success in using both standard methodologies, such as IT service management practices based on ITIL, as well as agile philosophies like DevOps.
Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies.
Track record of building and effectively managing large and diverse teams, and putting the appropriate processes and infrastructure in place to drive growth within a successful tech company.
Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan.
Hands-on operating style and approach but a view towards the future and willingness to invest in people development and in developing an organization that will support a large company.
Proven experience as a business-focused, credible leader in a large fast-growing technology company
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