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Responsibilities:
Your Job
Indeed is seeking an experienced social impact leader who thrives in operational management of teams and understands systemic approaches to social inequities. As the Senior Manager of Operations for the Community Impact team, you will initially manage the establishment of the operational processes, structures, and documentation we need to realize our vision of strengthening economic opportunities in underserved communities globally. As the team’s operations mature, this role may transition to managing others and/or leading 1-2 specific community initiatives. Because we are part of a growing organization, the ability to be flexible and meet evolving team needs will be important.
Responsibilities:
- Translate Community Impact vision and strategy into concrete project plans, policies, and budgets
- Help establish measurement approach and track progress towards priority goals
- Set and track budget
- Refine and publish community partnership and sponsorship protocols to reflect our goals
- Be able to articulate the team’s theory of systemic change and OKRs to a variety of stakeholders
- Promote Indeedians’ understanding of the Community Impact strategy and engagement opportunities by creating content for corporate intranet site and other internal communication vehicles
- Establish and document processes for inter- and intra-team collaboration and project prioritization
- Build and support cross-functional relationships within Indeed, including with the product team, to advance goals of strengthening economic opportunities for marginalized communities
- Oversee and perform ad hoc data and budget analysis
- Work closely with Social Impact teammates to promote a culture of testing, measurement, knowledge sharing and continuous learning within the team as we identify and pursue the most promising impact approaches for Indeed
Who You Are
- 10+ years of experience in operations management and community engagement work
- Strong project management experience; ability to execute detail-oriented project management across multiple projects at same time
- Flexible with team roles and amenable to pitching in as needed to meet our collective goals – willing to be a utility player and ensure the job gets done
- Proven record of moving projects from concept to completion and experience with piloting ideas and scaling what works
- Humble and helpful collaborator with our external partners and internal colleagues
- Excellent written and verbal communications with ability to adapt style, message, and format across diverse internal and external audiences
- Keen understanding of systemic inequities and economic disparities in at least one of Indeed’s key markets, as well as the stakeholders (e.g., government, corporate, education) working on related issues there
- Familiar with systemic theories of change in service of economic opportunities for low-income communities and communities of color
- Self-starter with the ability to drive projects independently
- Experience analyzing a range of OKRs to measure performance and drive strategic decision-making and prioritization; comfortable with measurement of quantitative impact and data visualization
- Strong communicator and effective at driving stakeholder engagement
- Energized by working in a fast-paced, data-driven culture
- Experience working on initiatives to drive equitable economic outcomes for marginalized communities
Who we are
As Indeed continues to grow, our Environmental, Social and Governance (ESG) group ensures that society will also benefit across a broad range of disciplines – Diversity, Inclusion & Belonging (DI&B), Accessibility, Social Impact, Environmental Sustainability, Governance, and AI Ethics. We’re changing the way the world hires, for good. Apply today and #BelongAtIndeed
Our Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, March 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
Austin 133,000 – 196,000 USD per year
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at [email protected] at least one week in advance of your interview.
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View Indeed’s Applicant Privacy and Accessibility Policies – https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits – https://benefits.indeed.jobs/
