Infopaginas Hiring for marketing Account Manager Job at Guaynabo, PR Full Time

General Purporse of the Position:

The Marketing Account Manager is responsible for developing and maintaining healthy and profitable relationships with the assigned Customers and users of Infomedia Digital Services.

Account Manager will coordinate (internally at Infopáginas and with external vendors) the execution of all Customers’ campaigns and promotions, ensuring Customer’s expectations are met thus ensuring lifetime value and preventing churn in the account.

Responsabilities:

• Constant interaction with the assigned accounts and understanding of customer’s needs and expectations.
• Create initial profile (even if it’s not SEO optimized) for websites.
• Collect Customer’s content and create draft storyboards for media creation (case of video montages and or images/logos to be used).
• Execution of Customers’ digital campaigns (based on the commercial bundles available) by coordinating
• Analyze customer’s results (track reports), demonstrate ROI impacts and recommend actions that further improve results.
• Upselling to higher value bundles or individual add-ons, to increase account profitability (keeping in mind the customer’s best interests).
• Internal owner (at Infopaginas) of all actions that involve the assigned Account: new rollouts, analysis of results from customer’s digital services, create recommendations based on results, propose marketing..
• Identifying, developing, evaluating marketing strategic plans, based on knowledge of organizational objectives, cost and markup factors and market characteristics.
• Create performance/management reports for all the Account under responsibility (per account and aggregated) and demonstrate contribution to the Company.

Education, and Experience :

• Bachelor’s degree in Communications, Advertising, marketing or related field required.
• Minimum three (3) years direct experience digital marketing or related.
• Minimun two (2) years of direct experience in Sales
• Experience in handling projects that are time sensible and time-constrained based on a schedule.
• Knowledge working with Google, Facebook, Social Media, Pay per Click, Engine Marketing, and other programs.
• Excellent customer service skills.
• Ability to work under pressure and ensure compliance with deadlines and established goals.
• Ability to write, read and speak fluently both Spanish and English.
• Computer literacy and proficiency in Apple applications (i.e. Word, Excel, PowerPoint, Outlook, etc.)

We are an equal employment opportunity employer (M/F/V/D)

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