Informa Markets Hiring for Media Sales Operations Coordinator Job at Santa Monica, CA Full Time

There’s no such thing as a typical Informa colleague…And that’s how we like it. We’re a diverse Group, with over 10,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience, and knowledge. It’s what makes us who we are.

All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth.

As a division of Informa, a FTSE 100 company, Informa Markets provides customers and partners around the globe with opportunities to engage, experience and do business through live, virtual and hybrid events, specialist digital content and actionable data solutions.

JOB SUMMARY:

Working within the media division, this position reports to the Sales Operations Manager- Media, and supports the media sales team, with a focus on client communication, customer service, and sales operations. Responsibilities include sales order entry, database and inventory management, metrics, and general reporting. Additional assignments include scheduling, order tracking, and administrative work, as well as special projects as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide outstanding support using effective problem solving, critical thinking and time management skills
• Assist sales team with sales enablement tools, streamlining of sales processes, data entry, and tools to reduce manual process.
• Manage the sales team’s use of Salesforce helping to answer questions and extract specific data.
• Provide client monthly digital metrics
• Assist with invoicing and billing process including monthly reconciling of accounts
• Communicate with internal departments to ensure product deployment/completion
• Delivers requested reports to key stakeholders and sales teams (i.e. campaign penetration, pipeline reporting etc.) in a timely basis.

• College degree or related work experience in administration, finance, accounting, business, marketing, sales, sales support, customer service, etc.
• Experience with Microsoft Excel required
• Exceptional attention to detail
• Excellent communication skills, both verbal and written
• Organized team player with the ability to work within tight and changing deadlines
• Strong work ethic with drive and determination to excel at current role
• Team player who supports big picture goals of the group and organization
• Some travel required

OTHER PREFERRED ATTRIBUTES:

• Experience with Microsoft Access a plus
• Experience with Salesforce.com strongly preferred; if not applicable, please include related CRM experience for consideration

We offer:

• Competitive Compensation Package
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, eye)
• 401K and Matching
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnerships

Additional Information

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.