Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Overview:
Medical Call Center Representatives needed for our Eyecare Team. Apply today!!
In turn we will provide:
#ESP2
Medical Call Center Representatives needed for our Eyecare Team. Apply today!!
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership.
The Medical Call Center Scheduler Representative will be responsible for answering telephone call inquiries of current and prospective patients, coordinating and organizing appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
Since 1982 Inland Eye Specialists has been providing quality eye care services for the whole family. Our medically trained staff includes board certified surgeons, optometrists, and licensed optical specialists. Our experienced practitioners utilize a wide variety of the safest, most advanced techniques to protect, restore, and enhance your vision. We are professionals committed to providing the most comprehensive eyecare available in a respectful and compassionate atmosphere.
Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.
****Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work. Your signature on this document will also mean that you will comply with this Covid 19 vaccination requirement.
Responsibilities:
- Answering incoming phone calls without delay.
- Determining where to schedule appointments as soon as possible.
- Scheduling appointments for multiple offices and multiple providers.
- Assisting patients to complete all necessary forms and documentation, including medical insurance forms.
- Ensuring patient information is accurate, including billing information.
- Researching authorization benefits with insurance companies or online websites.
- Identifying all patient accounts accurately based on PPO, HMO, or other managed care organization coverage.
- Accurately and timely completes data entry, including but not limited to authorizations and benefits.
- Informing patients of medical office procedures and policies.
- Moving patients through appointments as scheduled.
Qualifications:
- Minimum of a HS diploma or GED with some college preferred.
- Prefer two or more years experience working in a medical environment.
- Strong communication and interpersonal skills.
- Experience with EHR and EPM, NextGen is strongly preferred but not required.
- Knowledge of insurances and/or healthcare experience is strongly preferred.
- Basic computer knowledge of Microsoft Office.
- Excellent customer service, communication skills, telephone and people skills, as well as grammar.
- Ability to work as a team member.
- Well-organized with attention to detail and the ability to multi-task.
- Personable and empathetic with patient needs and concerns.
- Prior customer service and/or billing experience.
In turn we will provide:
- Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
- Company paid life insurance.
- Paid holidays and generous paid time off.
- Paid parking where applicable.
- Team oriented working environment where you are heard and respected.
- Clear career ladder opportunities.
#ESP2
