Available Shifts
Evening/Night – Tues/Wed & Fri/Sat 6pm-1:30am
Evening – Mon-Fri 3pm-11:30pm
Day – Mon/Tues 8am-6:30pm & Sat/Sun 7am-5:30pm
JOB DESCRIPTION
Provides excellent, customer-focused service to Inova’s patients, medical professionals and the community. Screens patient calls to determine their need and makes recommendations as necessary. Provides education on Inova tools and portals. Communicates effectively and efficiently with Inova medical professionals and its affiliates. Serves as a liaison between Inova and other healthcare organizations to provide approved patient information by ensuring all communication is PHI and PII compliant. Provides secondary support to Inova services and programs. Handles all emergency response protocol for both medical and public safety. Serves as tier one support for enterprise paging system and associated web portal.
Job Responsibilities
Additional Requirements
Education:
High school or GED
Experience:
One year of customer service experience in a Healthcare environment.
Skills:
-Basic medical terminology
-Ability to type in a fast-paced environment
-Ability to read, write and speak English accurately
-Computer skills
-Microsoft Office Products
-Ability to navigate basic phone system
ABOUT US
Inova is Northern Virginia’s leading nonprofit healthcare provider. Our mission is to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve. Inova’s 18,000 team members serve more than 2 million individuals annually through an integrated network of hospitals, primary and specialty care practices, emergency and urgent care centers, outpatient services and destination institutes.
Safety Always: Learn how we keep our team members and patients Safe@Inova.
Job Type: Full-time
Pay: From $22,000.00 per year
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Shift availability:
Work Location: One location
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Project Resources Group (PRG) is a rapidly growing company with Corporate Headquarters in Denver, Colorado,...
Apply For This JobGrand Home Furnishings is seeking a full-time .NET Developer to join our team as a key contributor to our ongoing...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Work with a Program Manager to scope existing equipment and site and document Ability to...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> OVERVIEW: As an Area Safety Manager, you will serve as the area staff subject matter...
Apply For This JobJob Description br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job DescriptionProject CoordiantorWe are looking for an experienced Project Coordinator to join our...
Apply For This JobDescription: The Backend Developer will develop reliable, performant and scalable server-side web application microservice backend services in a scalable, containerized...
Apply For This Job