Insurance of the Carolinas Hiring For Farm & Ag Account Manager at Greensboro, NC, United States Full Time

Job Description

Insurance of the Carolinas is seeking an experienced Farm & AG Account Manager. The successful candidate will be responsible for maintaining solid customer relationships by handling Farm & AG insurance coverage inquiries and concerns with speed and professionalism. The candidate will interact daily with customers, insurance carriers, and fellow team members while conducting specific service and marketing activities.The ideal candidate will have P&C insurance industry experience, strong attention to detail, and superior customer service skills. The candidate must also have excellent organizational, communication, and problem solving skills.The candidate must: Answer customer calls and correspondence regarding new or existing insurance policies and service all claims. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer’s concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Participate in agency marketing activities, meet with carriers, attend CE sessions and other agency functions. Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors.Job Type: Full-timePay: Up to $40,000.00 per yearBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Greensboro, NC 27407: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

License/Certification:

• P&C Insurance License (Preferred)

Work Location: One location