Remote or Hybrid Opportunity – USA or Canada
Job Overview
The Logistics Analyst 1 plays a key role in the ordering, management, and collection of worldwide field medical devices. Will ensure all aspects of department shipments to and from sites locally and internationally comply with applicable regulations, courier specifications and study parameters. Resolve shipping problems related to customs, FDA and dangerous goods or couriers. Ensure on-line shipping program is maintained within laboratory policy and procedural guidelines and users are trained. Assist with strategic initiatives at a local level.
Required Education and Experience:
High School Diploma is Required; Bachelor’s Degree Preferred
1-3 years of strong Global Shipping and Logistics experience is Required, preferably from another CRO or pharma company
Knowledge of Medical Devices and Regulatory Requirements
Knowledge of Customs and International Shipping Regulations/Restrictions for Import/Export
Summary of Responsibilities:
Assist with executing identified global initiatives at a local level within timelines
Liaise with internal / external clients in relation to shipping regulations and logistics initiatives
Advise Project Management on correct shipping materials and documentation to order for global studies
Coordinate any special arrangements with couriers
Gather data from PM about kit contents, site lists, etc.
Prepare commercial invoices, letters of instruction, letters to airport police, and supply pre-printed air bills to sites to ensure specimens will be shipped in compliance with each country’s regulations and each courier’s specifications
Operate all courier systems to prepare package address labels, invoices and other associated documentation correctly in a timely manner
Liaise with courier IT departments to ensure prompt rectification of any system faults
Ensure system upgrades are implemented with minimum impact to business
Maintain all shipping machines address databanks and keep them up-to-date
Liaise closely with Project Management to ensure accurate address details in QLIMS
QC all shipping documentation prior to shipping and check shipments against manifest
Track and trace shipments and follow up problem shipments to ensure they are progressed and delivered rapidly
Monitor inventory level requirements and maintain a minimum operating stock level for all couriers’ material as required
Train new staff in the operation of all courier systems
Monitor processes within Logistics with a view to increase quality and efficiency of current method of operation
Produce all courier manifest reports each evening and ensure these are retained as a record
Responsible for all record keeping and archiving of quality data
Maintain filing and archiving system for all shipping material for all couriers used
Maintain a record of returned/damaged shipments and ensure that appropriate claims are submitted
Produce monthly metrics reports relating to the Logistics group
Maintain current knowledge of customs and shipping regulations/restrictions for import/export worldwide and communicate changes effectively
Maintain current knowledge regarding Dangerous Goods shipping
Ensure paperwork generated by photocopying is done in a quality manner to provide a professional appearance and faxed documentation is of a professional appearance prior to faxing
Required Skills and Abilities:
Self-starter
Good communication and problem-solving skills.
Detail-oriented, thorough, and well-organized.
Ability to grasp general concepts of import/export regulations.
Ability to work in a fast-paced, high-stress environment.
Ability to establish and maintain effective working relationships with co-workers, managers and clients.
Department Summary:
Connected Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in order to meet the endpoint goals of our customers is ever challenging and exciting. This highly visible business unit is closely connected to other trial delivery teams within IQVIA. We work closely with technology partners and our sponsor partners to help speed therapies to market in a global network. We seek highly motivated and accountable people looking for opportunities to impact the business and be part of the solution. At IQVIA, we look at individuals with a focus on continuous learning and career development.
#LI-Remote #AmberPippin
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
New York City Pay Transparency : The salary range for this role is $59,200 – $73,900.The actual salary will vary based on factors like candidate qualifications and competencies.
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