Summary: Responsible for assisting plant manager with dispatching drivers and service technicians, data entry, answering calls and walk in customers.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Answers phones and prints tickets for customers calling in orders.*
2. Provides customers with propane pricing.*
3. Prints scheduled tickets for 33 propane cylinders and gives to drivers and makes adjustments as needed.*
4. Updates propane manager with residential information.*
5. Prints new customer set up tickets and bulk propane tickets.*
6. Services customers that come to front counter.*
7. Updates daily mileage of trucks in fleet mentor system.*
8. Updates truck repairs in fleet mentor.*
9. Performs daily Z out of cash register.*
10. Performs monthly inventory of all propane bulk tanks, cylinder tanks and bobtail.*
11. Performs monthly update of all truck mileage.*
12. Assists plant manager with dispatching and overseeing of all personnel.*
13. Monitors large bulk tanks on a daily basis.*
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, internet software and order processing systems.
Education/Experience:
High school diploma or general education degree (GED); or equivalent combination of education and experience.
Equipment:
· Forklift
· Cylinder filling
Knowledge, Skills, and Other Abilities:
· Time management skills
· Communication skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands, and taste or smell. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 70 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and vibration.
The noise level in the work environment is usually moderate.
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