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Currently seeking experienced Service Advisors to fill immediate vacancies. The successful Auto Service Advisor candidate will have stable automotive industry experience with solid references and proven track record of excellent CSI.
Responsibilities of the Automotive Service Advisor
- Setting, confirming and preparing appointments with customers to expedite service experience
- Greeting customers in a timely and friendly manner
- Determining vehicle needs based on customer information and a vehicle walk-around
- Using a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
- Producing repair orders for customers with full transparency including cost and time estimates
- Following up with customers on the status of their vehicle and to ensure satisfaction
- Building superior product knowledge to effectively help customers with service maintenance requirements and warranty information
Requirements of the Automotive Service Advisor
- Must have stable automotive industry experience with solid references
- High School diploma or equivalent
- History of excellent CSI
- Ability to write solid hours per RO
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
Representative Benefits:
- Full time position
- Paid Vacation
- We offer Healthcare benefits for our employees.
- Dental Insurance
- 401k retirement plan packages
Work Remotely
- No
Job Type: Full-time
Pay: $4,000.00 – $10,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
