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JOB
Position represented by: Non-RepresentedJOB SUMMARY The Network Engineer will collaborate on design and construction of a new core network and network hubs. The Network Engineer will serve as the primary network operator and will be responsible for ensuring the health and security of the network 24/7. The Network Engineer will also manage and direct all Network Technicians, with input from the Broadband Director. Utility and or ISP experience preferred. Training will be made available to the right candidate if needed DISTINGUISHING CHARACTERISTICS Work is performed with considerable independence with accountability for results. Position requires juggling multiple priorities, excellent judgement, a commitment to ethical conduct, good customer service and ability to implement best practices. SUPERVISION Direction for work is received from the Communications and Broadband Director. Guidance is generally only provided for the most difficult or unusual problems. Supervisor may use discretion in determining amount of oversight based on employee performance and the objectives of the program. This position directly supervises up to 3 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems; coaching and mentoring direct reports.
Position represented by: Non-RepresentedJOB SUMMARY The Network Engineer will collaborate on design and construction of a new core network and network hubs. The Network Engineer will serve as the primary network operator and will be responsible for ensuring the health and security of the network 24/7. The Network Engineer will also manage and direct all Network Technicians, with input from the Broadband Director. Utility and or ISP experience preferred. Training will be made available to the right candidate if needed DISTINGUISHING CHARACTERISTICS Work is performed with considerable independence with accountability for results. Position requires juggling multiple priorities, excellent judgement, a commitment to ethical conduct, good customer service and ability to implement best practices. SUPERVISION Direction for work is received from the Communications and Broadband Director. Guidance is generally only provided for the most difficult or unusual problems. Supervisor may use discretion in determining amount of oversight based on employee performance and the objectives of the program. This position directly supervises up to 3 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, training, and developing employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems; coaching and mentoring direct reports.
EXAMPLE OF DUTIES
ESSENTIAL DUTIES AND RESPONSIBILITESProvides engineering support to the retail and wholesale fiber network and to the utility telecommunications network. Ensure telecommunications services, systems, components, processes and procedures comply with and are aligned to policies, standards and enterprise technology direction. Provides training and education regarding complex telecommunications systems; consults with necessary stakeholders and management to understand needs. Orders telecom services as needed; communicates frequently and effectively with stakeholders and consistently seeks to deliver high quality telecommunications solutions. Maintains accurate records within the broadband department to facilitate accurate cost allocations and correct budget spending. Provides on-call support – after hours / weekends as required. Participates in the purchasing process for broadband hardware and software. Will develop the specifications for creating RFPs or bid packages. Understands, develops and maintains controls and processes in alignment with NERC Critical Infrastructure Protection (CIP) regulatory guidance; accountable for performing work as required to achieve and maintain applicable regulatory compliance. Standard Workplace Expectations: Contribute to a successful work group by listening to and taking time to understand suggestions and concerns of co-workers. Offer constructive suggestions and ideas that help the team meet or exceed objectives and goals by accepting and supporting team decisions. Maintain a positive and cooperative attitude in the workplace.Determine appropriate priorities to balance workload to meet deadlines. Seek assistance when needed. Review work for accuracy to detect or prevent errors or mistakes that could prove costly or could jeopardize the operations of the PUD. Work additional hours as necessary to achieve departmental goals as requested and authorized by the supervisor. Maintain appropriate behavior, appearance and effort. Regularly take the initiative needed to recommend changes in work methods, policies, and procedures to improve levels of service delivery and overall operating efficiencies. Maintain regular and punctual attendance.
MINIMUM QUALIFICATIONS
Required Network Engineering Skills: Has experience with and understands the following: IP/Ethernet/PON routing and switchingRouting protocols such as BGP and OSPFIPv4 and IPv6 numbering schemes, aggregation, and allocationConfiguring and troubleshooting Ethernet/PON circuits on a service provider network and Jefferson PUD network.Layer 2 network design and standards, including PON, Ethernet WAN technologies, MEF services, IEEE standards 802.1ad QnQ, and 802.1q VLAN taggingAdvanced network trouble-shooting skills,Advanced knowledge of Core, Distribution, and Access layer designs and topologiesFamiliarity with best network security practicesThe ability to obtain Certification on selected PON equipment within 6 months. Equivalent certification acceptedTrouble shooting fiber optics to include experience with OTDR and Power Meters. Preferred Network Engineering Skills: MPLS design, implementation, provisioning, and troubleshootingFamiliarity with transport technologies – SONET, DWDM/CWDM and Carrier EthernetExperience evaluating network vendor products and technologiesExperience operating and maintaining an FTTH network EDUCATION AND EXPERIENCEDegree in computer science, IT networking, or related discipline(s) from an accredited technical school or college Will consider a non-related college major if candidate has sufficient hands-on job experience.5 years of experience working as a network engineer or comparable positionPossess networking certifications such as Cisco CCNA or similar, or has the ability to obtainThorough knowledge of standard network concepts, such as PON and Active Ethernet along with their best practices and applications.Any combination of education and experience that provides the necessary knowledge, abilities and skills to perform the functions of this position may be substituted for the foregoing requirements. Position Requirements: Ability to demonstrate a strong commitment to Jefferson PUD’s core values when working; individually , within a team and with customersManage a team to support Jefferson PUD’s growth with business and residential customersSelf-starter with a strong desire to learnWillingness to be on-call for network outages and priority projectsAbility to perform maintenance work as scheduled at night or early morningKnowledge and experience with process management and improvement techniquesAbility to manage projects from concept through implementationStrong organizational, written, and verbal communication skillsStrong people and customer relationship skills and the willingness to be accountable for resultsExperience supervising othersMaintain accurate records within the broadband department to facilitate accurate cost allocation and correct budget spending. Actively participate in all aspects of our Safety program, including incident reporting, alerting supervisors, and following policy and procedures.
