Jefferson (Philadelphia University + Thomas Jefferson University) Hiring for Engagement Coordinator (Visit Center Operations) at Philadelphia, PA Full Time

Overview

The Engagement Coordinator at Thomas Jefferson University contributes to the success of student recruitment efforts by providing a positive experience to visitors in the East Falls Campus Admissions Visit Center. Additionally, the Coordinator will support event/visit strategies deployed by the team and will support recruitment initiatives, training and scheduling of student ambassadors. This position requires frequent interaction with faculty, staff, current students and guests to the University.

Essential Functions

· Visit Center Management: oversee the daily operation of the East Falls Campus Admissions Visit Center. Serve as the main point of contact in Enrollment Management to manage registration and on-site logistics for specialized visit programming (i.e. weekday and Saturday visits, campus tours, group visits, department visit days and class shadowing experiences).

· Ambassador Program: assist the team lead with the recruitment and training of student employees; manage the schedule of tours and process time sheets for campus tour guides.

· Prospective Student Services: serve as a brand ambassador by providing positive interactions to all guests to the Admissions Visit Center. Assist with departmentin-bound phone and email communications during peak periods of the year.

· Reporting & Analysis: work with colleagues in EM to create and monitoring reports; produce ad-hoc analyses. Utilize data to track results and course correct as needed.

· Key Collaborations: collaborate with key academic and administrative colleagues.

· Strategy & Engagement Team Responsibilities: as a member of the Enrollment Strategy & Engagement team within Enrollment Management, the Coordinator will contribute to efforts related to planning, policy & procedure development, quality assurance & effectiveness, and budget & team management.

· Interact with co-workers, visitors, and other staff consistent with the values of Jefferson.

Core Competencies

· Innovation: renew, change or create ideas, services, technologies and/or ways of doing things that provide organizational value.

· Service Excellence: provide exceptional service to our clients, including students, families, and fellow employees.

· Collaboration: work effectively with others across the Jefferson community to achieve a common purpose and create value.

· Ownership: take responsibility for achieving excellent results.

· Respect: demonstrate a consistently open-minded, courteous, and compassionate approach to all.

· Empowerment: take actions to control work and decision-making to affect positive outcomes.

Qualifications

· Bachelor’s degree required

· 1+ years college admissions or student affairs experience as a student employee and/or professional staff member is required

Position Location: This is an on-site position located on the East Falls Campus. Working hours are Monday – Friday from 8:30 a.m. to 5:00 p.m. with occasional evening and weekend work.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing StatementJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.