John Carroll University Hiring for Director of Residence Life at University Heights, OH Full Time

The Director of Residence Life provides visionary leadership and administrative oversight to the Office of Residence Life by providing
guidance, strategic direction and support to the overall residential student experience at John Carroll University. Reporting to the Dean of
Students, the Director supervises and collaborates to lead residential education and housing operations with a focus on student learning,
belonging, development, success, and well-being.

As the university advances its Inspired Futures vision, the Director will lead the
continued implementation of the expanded 4-year residential experience and requirement while overseeing the continued growth of
university-sponsored housing options, which currently include 7 traditional residence halls, multiple off-campus apartment buildings,
houses, and duplexes. The Director will also be assuming leadership of the Office of Residence Life at a time when they will have the
ability to lead the development of a newly formed team and foster a culture of learning, imagination, and accountability for the
professional and student (graduate and undergraduate) staffs. The Director of Residence Life is expected to form strong, collaborative
relationships within the department, the Division of Student Experience and Campus Belonging, and across campus, including with faculty, to
foster innovation and enhancements for the residential student experience.

The residential experience is a key component of the
transformational nature of the John Carroll University student experience. The Director of Residence Life will be expected to vision, lead,
and share the story of the residential experience.

Duties and Responsibilities:
Provide vision and leadership for
the Office of Residence Life including strategic planning and the management of fiscal and human resources.

• Develop, maintain
  and promote the departmental mission statement, strategic plans, policies and procedures within the guidelines and practices of the
  University and Division of Student Experience and Campus Belonging.
• Provide leadership and supervision for a diverse staff
  including 2 Associate Directors (both of whom are direct reports), 1 Assistant Director, 3 Area Coordinators, a Coordinator of the
  Residential Neighborhood Experience, and over 50 undergraduate student leaders.
• Assess the needs, learning outcomes and
  satisfaction of students regarding their residential experience.
• Manage office operations including developing and monitoring
  budgets; marketing and evaluating activities; developing and maintaining database systems; and ensuring excellent customer service with all
  constituents.
• Establish and maintain collaborative working relationships with campus partners, to develop and implement a
  residential experience that nurtures a sense of belonging and prioritizes the development of inclusive living and learning spaces.
• Maintain safe, secure, and attractive learning environments in all residential facilities through regular communication and planning
  with Facilities, Housekeeping, and Auxiliary Services
• In collaboration with JCU Police Department and the manager of risk and
  regulatory affairs, establish safety and security policies and procedures including emergency and disaster protocols.
• Provide
  expertise and direction in the development and implementation of master planning involving renovation and construction of residential
  facilities.
• Oversee the development and maintenance of websites, on-line and print communications and technology.
• Supervise management the summer conference program including: hiring, training, and supervision of conference staff, sales, client
  communications, scheduling logistics, and billing.

Provide leadership for overall residential student support and design and
delivery the educational, community-building, and leadership development experiences across all residence halls and off-campus units managed
by the Office of Residence Life.

• Supervise the development of a comprehensive four-year residential experience focused on
  student success and belonging informed by current research, trends, and practices about the needs and developmental nature of the college
  student experience
• Work with faculty and other campus partners to develop, implement, and expand of living learning communities,
  including current LLCs focused on STEM, mission-based programs, and inclusivity and social justice, with a potential future-focus on the
  development of a residential curriculum
• Work collaboratively with the Director of campus ministry to incorporate the resident
  ministry staff into staff development and student support programs as well as spiritual development and community building activities within
  the residence halls.
• Manage response to students of concern and response to student emergencies and crises as a member of the
  university’s CARE Team and a direct report to the Dean of Students. Serve as a secondary support in the Residence Life on-call duty
  rotation.
• Develop and uphold community standards and serve as a university conduct officer with a focus on restorative justice,
  including opportunities to serve as a University Conduct Board officer and a Title IX investigator.

Serve as a University
thought leader and engage as a member of the JCU community

• Participate in divisional and university committees, task forces,
  and programs as asked by the Dean of Students and/or other university leadership.
• Be a visible member of the John Carroll
  University community supporting student events and programs and university functions connected to the student experience and strategic
  initiatives.
• Actively participate in professional associations and networking opportunities which inform and improve the quality of
  the operations of residence life.
• When operations or strategic priorities necessitate, perform other duties as assigned by the Dean
  of Students and/or other university leadership.