Johns Hopkins University

Job Discription

Cancer Referral Coordinator
The Department of Oncology is seeking a Cancer Referral Coordinator who will provide administrative support within the specialized diagnostic and referral services in the Oncology Ambulatory setting. This position will primarily support the Cancer Diagnostic Center and manage incoming referrals received by external affiliations and partnerships through the Collaborative Programs. The Coordinator will serve as an integral member of the clinical team and will work closely with a wide-ranging group of providers and collaborative navigators. This individual will ensure timely responses to referral requests, efficient medical record retrieval, and appropriate care coordination as well as will assume administrative tasks, special projects, and so forth, as requested by manager and/or clinical team.

Specific Duties & Responsibilities:

Clinical Coordination

Serve as the primary point of contact for internal and external patient referrals to the Cancer Diagnostic Clinic and the Collaborative Programs.
Manage incoming calls and emails and triage patient referrals to clinical team.
Monitor Epic In-Basket messages and Right Fax account and ensure timely response to requests.
Inform patient of clinical documentation needed and assist patients with medical record retrieval. Obtain medical records, pathology and imaging from outside facilities.
Submit patient pathology for processing and track completion.
Coordinate additional diagnostic testing as needed, such as lab appointments, radiology imaging and biopsy. Ensure completion of necessary testing and communicate updates to clinical team.
Work closely with the new patient referral office to coordinate New Patient appointments with the appropriate disease group and provider(s).
Ensure proper follow-up with referring institutions regarding patients’ plan of care and/or second opinion.
Proactively seek to improve or optimize work flow and discuss with direct management and clinical leadership, as appropriate.

Information Management

Monitor and maintain referral spreadsheet, tracking all patient referrals for the Cancer Diagnostic Center and the Collaborative programs.
Monitor appointment scheduling and completion and update spreadsheet with detailed information.
Review referral patterns, volumes, and service delivery.

Marketing & Referral Services

Build rapport with referring physician practices to facilitate timely access to JHH services

Patient Education

Provide essential information, hotel accommodation locations and traveling directions to JHH facilities.

Minimum Qualifications (Mandatory):

Requires High School Diploma/GED.
Three (3) years progressively responsible medical office experience.

Minimum of five (5) years of experience in direct or non-direct patient care, data analysis and management report preparation.

Special Knowledge, Skills, or Abilities:

Requires knowledge of standard PC word processing, spreadsheet, basic data entry, and graphics applications.
Requires extensive knowledge of medical terminology, anatomy and physiology.
Must have interpersonal skills necessary to handle sensitive and confidential situations, do team building, and prioritize competing tasks, and should include such personal characteristics as poise, tact and diplomacy, and the ability to interact with diverse groups of people within the Institution and from outside agencies.
Excellent oral and written communications skills and presentation skills are required.
Knowledge about cancer screening, diagnosis and treatment.
Knowledge of approaches and methods for performance improvement.
Ability to interpret, analyze and create management reports, including financial, volume, variance, cost accounting, marketing and other data related to tumor type.
Ability to multitask and build consensus within a complex, diverse organizational structure.
Requires math and data analysis skills appropriate to understand and perform basic budget and spreadsheet functions.
Requires an excellent command of English grammar and spelling.

Classified Title: Program Coordinator
Working Title: Cancer Referral Coordinator
Role/Level/Range: ATO 40/E/03/OF
Starting Hourly Pay Rate Range: $20.02 – $27.51/ Commensurate with Experience
Employee group: Full Time
Schedule: M-F 8:00am- 4:30pm
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: SOM Onc Patient Service Coordination
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at https://apptrkr.com/get_redirect.php?id=3073739&targetURL=

Minimum of five (5) years of experience in direct or non-direct patient care, data analysis and management report preparation.

Special Knowledge, Skills, or Abilities:

Requires knowledge of standard PC word processing, spreadsheet, basic data entry, and graphics applications.
Requires extensive knowledge of medical terminology, anatomy and physiology.
Must have interpersonal skills necessary to handle sensitive and confidential situations, do team building, and prioritize competing tasks, and should include such personal characteristics as poise, tact and diplomacy, and the ability to interact with diverse groups of people within the Institution and from outside agencies.
Excellent oral and written communications skills and presentation skills are required.
Knowledge about cancer screening, diagnosis and treatment.
Knowledge of approaches and methods for performance improvement.
Ability to interpret, analyze and create management reports, including financial, volume, variance, cost accounting, marketing and other data related to tumor type.
Ability to multitask and build consensus within a complex, diverse organizational structure.
Requires math and data analysis skills appropriate to understand and perform basic budget and spreadsheet functions.
Requires an excellent command of English grammar and spelling.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
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Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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Johns Hopkins University Hiring For Cancer Referral Coordinator at Baltimore, MD Full Time

Johns Hopkins University

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Johns Hopkins University Hiring For Cancer Referral Coordinator at Baltimore, MD Full Time

Johns Hopkins University

Job Overview

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