Johnson Automotive Hiring for Entry Level IT Support Technician – Johnson Automotive Job at Raleigh, NC Full Time

Entry Level IT Support Technician:

Johnson Automotive has the exciting opportunity to expand our Information Technology team with the addition of a IT Support Technician who is willing to grow with the company! We are seeking a friendly, goal-oriented individual with a positive attitude to fill this position immediately.

Since 1991, our family business has been exceeding the expectations of our guests and received prestigious awards from our brand partner’s year after year. While we believe that we offer the best vehicles on the market today, our true strength is our people. Johnson Automotive has earned a reputation for outstanding customer service by hiring top performers that are eager to elevate our guest’s experiences.

Essential Responsibilities:

Provide first-level support for requests coming into the company help desk;
Provide assistance to associates and troubleshoot issues related to hardware and software;
Install and upgrade software on the PC’s;
Diagnose hardware onsite and accurately determine replacement parts;
Perform hardware installations;
Install peripherals (printers, scanners, etc.);
Format Windows computers;
Replace CAT 5/5E/6 patch cables, jacks and patch panels;
Other duties as assigned by management.

Requirements:

A+ Certification or equivalent work experience;
Hands on experience with PC operations, preferred;
Desire to take advantage of training and learning opportunities;
Independent, self-starting attitude;
Ability to multitask in a fast-paced environment;
Professional appearance and strong written and verbal communication skills;
Ability to work well both individually and in a team environment;
Maintain understanding of TCP/IP and networking concepts;
Must pass a pre-employment applicant screening;
Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc.
Must have flexible schedule including the ability to work Monday through Friday from 8:00am until 5:00pm. Will require ability to work some weekends or varied hours depending on needs of department.

Benefits:

Medical, Dental, Vision, Prescription Insurances

HSA and FSAs

Traditional and Roth Retirement Plans with Match

Employer-paid Life Insurance and Supplemental buy-ups with guarantees

Short-term and Long-term disability

Accident, Cancer, Critical Illness and Pet Insurances

Johnson Automotive is an Equal Opportunity Employer.

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