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Job Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades, and technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Account Lead is accountable for managing the day to day relationship with our client. The Account Lead anticipates client needs and delivers to outperform on the key performance indicators within the contract. The Account Lead creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving.
Areas of Responsibility
- Executes against the account plan which ensures alignment with the client objectives and interests
- Drive high quality results which exceed the clientxe2x80x99s expectations
- Respond to and addresses the day to day issues that surface with the client, understanding what issues require escalation
- Ensures the best qualified candidate is hired
- Establishes clear goals and objectives for direct reports
- Provides frequent coaching and feedback to elevate performance
- Advances the firmxe2x80x99s diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotion
- Manages to account budget, proactively identifying and preventing exceeding the plan
- Partners with leadership to retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography
- Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable
- Engage leadership and experts in discussions to identify expansion opportunities
- Ensure delivery of service does not jeopardize account renewal
Desired experience and technical skills
Required
- The successful candidate must possess strong communication skills, and have the ability to influence others to achieve results
- Proven ability of demonstrating leadership in the areas of People, Personnel, and Results.
- Understand the fundamentals of the outsourcing business and the real estate industry
- Deep knowledge of mechanical/electrical/plumbing systems
- Proven ability to drive results
- The successful candidate will be results driven, able to execute an account plan to ensure exceptional delivery, and have the highest ethical standards.
Preferred
- Knows how to navigate the organization to identify experts in our products and services
Estimated compensation for this position is:
145,000.00 xe2x80x93 185,000.00 USD
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicantxe2x80x99s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
xe2x80x93New York, NY
If this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Flexible and Remote Work Arrangements may be available
About JLL xe2x80x93
Wexe2x80x99re JLLxe2x80x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatxe2x80x99s why wexe2x80x99re committed to our purpose to shape the future of real estate for a better world. Wexe2x80x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and wexe2x80x99re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where wexe2x80x99re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
This position may require you to be fully vaccinated against COVID-19. If required, youxe2x80x99ll be asked to provide proof that youxe2x80x99re fully vaccinated upon your start date. Youxe2x80x99re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angelesxe2x80x99 Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
