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Job Discription
POSITION OVERVIEW
We have an opening for a part-time Crisis Worker in our Emergency Services Unit program! The Crisis Worker (CCSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. The Crisis Worker provides emergency mental health interventions for children, youth and adults. Assessments are based on an understanding not only of consumer symptoms, but also of strengths and social/cultural resources. These strengths and resources will be taken into account and utilized as appropriate to assist the individual’s return to a more optimal level of functioning. This position on the emergency services team involves mobility throughout the community, and working rotating shifts as needed, including evenings, weekends, holidays, and overnight on-call phone consultation shifts (no on-site response), to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days a week, 365 days a year. Clinical Specialists will be providing co-responses with law enforcement as well. Preference given to candidates who hold a Master’s degree in a related behavioral health field.
We have an opening for a part-time Crisis Worker in our Emergency Services Unit program! The Crisis Worker (CCSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. The Crisis Worker provides emergency mental health interventions for children, youth and adults. Assessments are based on an understanding not only of consumer symptoms, but also of strengths and social/cultural resources. These strengths and resources will be taken into account and utilized as appropriate to assist the individual’s return to a more optimal level of functioning. This position on the emergency services team involves mobility throughout the community, and working rotating shifts as needed, including evenings, weekends, holidays, and overnight on-call phone consultation shifts (no on-site response), to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days a week, 365 days a year. Clinical Specialists will be providing co-responses with law enforcement as well. Preference given to candidates who hold a Master’s degree in a related behavioral health field.
Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency’s belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers.
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.
You can read about the many benefits of working at JMHC on our careers page.
FOLLOWING IS ADDITIONAL INFORMATION:
The Crisis Worker reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1000. This position is included in the professional bargaining unit.
QUALIFICATIONS
ESSENTIAL
Education/Licensure
Bachelor’s degree in a related behavioral health field with one year of clinical experience
OR
4 years of clinical experience with chronically mentally ill persons
Experience
- Experience in related behavioral health field.
- Commitment to work toward improving cultural diversity and inclusion.
- Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
- Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
- Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
- Ability to communicate effectively (both orally and in writing).
- Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
- Ability to work independently and remain organized and efficient.
- Superior ethics and interpersonal boundaries as evidenced by experience in community-based work with related professional references.
- Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers.
Typical Physical Demands
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
Proof of COVID-19 full vaccination series and booster vaccine(s) status, or non-vaccination status.
May require evening or weekend hours depending on program and consumer’s needs.
PREFERRED
- Master’s degree in a related behavior health field.
- Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
- Fluent in American Sign Language.
- Experience with use of evidence-based practices in mental health, and substance abuse.
RESPONSIBILITIES:
A. Provision of Clinical Services
- Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
- Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
- Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
B. Program and JMHC Participation
- Attends staff meetings, in-services and other program activities as requested.
- Participates in JMHC committees, trainings and activities as directed and/or approved.
The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.
