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POSITION OVERVIEW
We have an opening for a Crisis Worker on our Law Enforcement Team in our Emergency Services Unit program! The Crisis Worker (CCSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. The Crisis Worker this position will be working 50-80% embedded in the law enforcement agency, and the remaining 20-50% in the Crisis unit. They will be providing co-responses with Law Enforcement, proactively reaching out to mental health consumers who are having contacts with law enforcement, implementing follow up on those cases to ensure adequate connection to resources, and conducting emergency mental health assessments and interventions for children, youth, and adults. Assessments are based on an understanding not only of consumer symptoms, but also of strengths and social/cultural resources. These strengths and resources will be taken into account and utilized as appropriate to assist the individual’s return to a more optimal level of functioning. The ideal candidate for this position will enjoy working a fast paced environment, and they are guaranteed to have new experiences everyday. This position on the emergency services team involves mobility throughout the community, and working rotating shifts as needed, including evenings weekends and holidays to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days a week, 365 days a year.
We have an opening for a Crisis Worker on our Law Enforcement Team in our Emergency Services Unit program! The Crisis Worker (CCSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals, and case management. The Crisis Worker this position will be working 50-80% embedded in the law enforcement agency, and the remaining 20-50% in the Crisis unit. They will be providing co-responses with Law Enforcement, proactively reaching out to mental health consumers who are having contacts with law enforcement, implementing follow up on those cases to ensure adequate connection to resources, and conducting emergency mental health assessments and interventions for children, youth, and adults. Assessments are based on an understanding not only of consumer symptoms, but also of strengths and social/cultural resources. These strengths and resources will be taken into account and utilized as appropriate to assist the individual’s return to a more optimal level of functioning. The ideal candidate for this position will enjoy working a fast paced environment, and they are guaranteed to have new experiences everyday. This position on the emergency services team involves mobility throughout the community, and working rotating shifts as needed, including evenings weekends and holidays to ensure that the clinical needs of the program are being met and to enable the program to operate 24 hours a day, seven days a week, 365 days a year.
Journey Mental Health Center (JMHC) is an Equal Opportunity/Affirmative Action Employer. It is the agency’s belief that staff diversity and cultural humility are the foundation for services, which are accessible, effective, and relevant to the diverse needs of our consumers.
It is important that we choose employees that reflect our mission, vision and values, thus our selection process is thorough and sometimes longer than other employers.
Thank you in advance for providing us with complete and accurate application materials and for your patience when waiting to hear from us.
Though you may have excellent experience, strong work ethic and passion for recovery, due to our funding contractual agreements, candidates we hire must meet the Essential Qualifications specified in the job postings in order to be offered an interview. Please review the qualifications carefully. We wouldn’t want you to put effort into your application materials if you don’t meet the essential qualifications.
You can read about the many benefits of working at JMHC on our careers page.
FOLLOWING IS ADDITIONAL INFORMATION:
The CCSI reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1200. This position is included in the professional bargaining unit.
QUALIFICATIONS
ESSENTIAL
Experience/Education/Licensure
Bachelor’s degree in a related behavioral health field, with 1 year of clinical experience.
OR
4 years of clinical experience with chronically mentally ill persons
- Experience in related behavioral health field.
- Commitment to work toward improving cultural diversity and inclusion.
- Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
- Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
- Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
- Ability to communicate effectively (both orally and in writing).
- Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
- Ability to work independently and remain organized and efficient.
- Superior ethics and interpersonal boundaries as evidenced by experience in community-based work with related professional references.
- Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers.
Typical Physical Demands
Requires driving, sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc.
Working Conditions
Proof of COVID-19 vaccination, or submission of ongoing PCR test results required
May require evening or weekend hours depending on program and consumer’s needs.
PREFERRED
- Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian).
- Fluent in American Sign Language.
- Experience with use of evidence-based practices in mental health, and substance abuse.
RESPONSIBILITIES:
A. Provision of Clinical Services
- Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
- Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
- Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
B. Program and JMHC Participation
- Attends staff meetings, in-services and other program activities as requested.
- Participates in JMHC committees, trainings and activities as directed and/or approved.
The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.
