Journey Mental Health Center Hiring For Mental Health Clinical Team Manager ($3K Sign-on Bonus) at Madison, WI  Full Time

This role is responsible for management of the day-to-day functioning and programming within Clinic Based Services. Oversight will include Family Based Services, Family Preservation Program, Clinica Latina, Ujima Program, the Clinical Assessment Unit and Alternate Sanctions. In close coordination with the Director of Clinic Based Services (DCBS) and the Clinic Based Services management team.  Provides direction, leadership, support and backup to the Team Leaders within these programs and overall staff to ensure the efficient, consistent and smooth functioning of Clinic Based Services.  Lead the efforts in clinical program development including programmatic efforts to meet the needs of current contracts and funders.   This role has a yearly service hour expectation of 180 hours with a focused caseload on the commercial population.

RESPONSIBILITIES

A.  Management and Delivery of Clinical Services

1. Coordinate recruitment, hiring, supervision and training of new staff including efforts to hire and retain a diversified staff.
2. Work closely with all members of the clinic-based management team and director in the planning, development and operation of clinical services for adults, families, adolescents and children receiving substance use disorder and/or mental health services.
3. Coordinate with the program Team Leaders and director to determine personnel decisions of promotion, disciplinary action, terminations and leaves of absence for staff.
4. Monitor service contracts, and guide clinical services to ensure contracts expectations are being met on a regular basis
5. Ensure that program services are trauma informed, recovery oriented, and culturally sensitive through staff development and training activities.
6. Provide clinical supervision to program Team Leaders.

B. Quality Improvement and Administration

1. Oversee service compliance with state licensing, certifications, and billing regulations, especially regarding the required documentation in consumer treatment records.
2. Provide day-to- day oversight of clinic-based services clinical performance ensuring adherence to clinical standards of care.
3. In conjunction with the director, provide interpretation of agency mission, values, and policies and support staff understanding and compliance.
4. Provide oversight of process improvement change projects and support staff input into changes in processes and services.
5. Convene, facilitate and participate in program staff meetings.
6. Provide direct supervision to program Team Leaders and Program Support Staff.
7. In collaboration with the director oversee the Outpatient budget.

QUALIFICATIONS

Education/Licensure

• Master’s degree in related behavioral health field.
• Licensed in one or more of the following within 6-months of hire:
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)
• Possession of a valid driver’s license, a favorable driving record, adequate insurance (per WI law) and access to an automobile and willingness to use it for work (i.e., transporting consumers).

Experience

• Clinical supervision experience.
• Demonstrated understanding of contract compliance issues in substance use disorder, family based and adult mental health fields.
• Ability to work in collaboration with a variety of behavioral health disciplines including case managers, psychotherapists, psychiatric nurses and prescribers.
• Knowledge and ability to demonstrate skill in providing culturally sensitive, trauma informed staff development and supervision within large systems both inside and outside the agency.

Preferred experience/licensing/certifications

• Licensed
  • Certified Substance Abuse Counselor (CSAC)
  • Substance Abuse Counselor (SAC)
  • Substance Use Disorders (SUD)
• Experience working with children, families and adults with serious mental health and/or substance use concerns in a community setting.
• Management experience in a human service provider agency.
• Working knowledge of State of WI OWI assessment, OWI treatment court and drug court.
• Bilingual (must be able to pass Alta Language Proficiency Test)
  • Spanish
  • Hmong
  • Khmer
  • American Sign Language (ASL)