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Job Description
- The Operations Manager manages day-to-day operations
- You will build a team from the ground up and manage staff
- Develop metrics and a quality control system to understand and continually improve the experiences of customers
- Think strategically for our clientsleveraging technology to streamline processes and improve quality control
- Hire, train and develop staff as the operations need to grow
- Create and enforce processes and policies that support our people doing great work, looking for ways to simplify and streamline, incorporating feedback from all levels to continually improve
- Work with development and technology teams to oversee software adjustment to your team’s workflows
- Build a positive work environment and culture consistent with values: Here for You, Positive, Own It, Do the Right Thing
- To take ownership of ensuring all policies, procedures and overall mission of your office demonstrates a complete commitment to high moral and ethical standards
Job Type: Full-time Pay: From $20.00 per hour Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Management: 3 years (Required)
License/Certification:
- Driver’s License (Required)
Willingness to travel:
- 50% (Required)
Work Location: One location
- Health insurance
