JPMorgan Chase Bank, NA Hiring for Agility Lead, Human Resources – Associate Job at Jersey City, NJ Full Time

The Agility Lead will coach Product Teams to improve their effectiveness and will have accountability to the 1) Product Team, 2) Product Manager and 3) Product organization. They serve the Product Team in several ways including coaching, helping to remove obstacles and ensuring all scrum-related events are dealt with in a positive and productive manner. The Agility Lead serves the Product Owner by helping to find techniques for effective goal delivery, defining clear expectations for the Product Team and facilitating stakeholder collaboration as needed. They also serve the broader product organization by helping to remove barriers between stakeholders and the Product Team including via coordination with other Agility Leads as appropriate.

The goal of the Product Team is to maximize productivity and speedily deliver value to customers. Agility Leads communicate, coordinate, and facilitate, doing whatever it takes to help the product team deliver what’s asked of them. Our Agility Leads are open, approachable, collaborative, and enjoy working with passionate people. They’re proactive in solving problems to help their team(s) succeed. The Agility Lead drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a mindset, not just a practice, and infuse that through the organization.

Responsibilities:

• Teach the team new techniques and coach them to work more effectively
• Create an environment of collaboration within the team that allows for open dialogue and productive solutions for resolving conflicts
• Help the team make progress on the project by ensuring each person is working on the right tasks, helping to remove any obstacles to the team’s progress, and protecting the team from distractions
• Contribute to the advancement and improvement of Agile practices within the organization
• Champion continuous improvement activities to reduce waste and increase productivity; coach team to conduct continuous improvement events
• Communicate organizational impediments to leadership; clear impediments for the team
• Embrace the concept of continuous learning in own journey and instill the same in the team

This role requires a variety of strengths and capabilities, including:

• 3-5 years of relevant professional experience
• Experience as a practicing Agility Lead/Agile Coach
• Previous experience as a practitioner in one of the main roles on a product team
• Mindset of servant leadership
• Not afraid to provide constructive feedback, raise issues and influence change while being comfortable with situations of ambiguity, conflict, and uncertainty
• Has organizational perspective and can effectively navigate interpersonal relationships
• Ability to collaborate with, coach and influence people at various levels
• Facilitator and teacher who understands how to develop teams and individuals
• Active listener, skilled at asking questions to uncover deeper insight
• Strong verbal and written communication skills
• Scrum Master certification a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans