JPMorgan Chase Bank, NA Hiring for HR Data Analysis, Reporting and Program Support Associate at Jersey City, NJ Full Time

The Early Career Development Team within the Asset & Wealth Management (AWM) Talent space of Human Resources is responsible for the development of the Program Analysts & Associates in AWM. Our Analysts and Associates are the pipeline of future leaders.

The Data Analysis, Reporting and Program Support Associate will promote an analytical mindset as well as continuously refine the ways in which insights are delivered. You will be responsible for providing foundational insights through dashboards and scorecards, as well as respond to ad-hoc requests and questions anchored in data analysis. You will help translate business needs into insights, leveraging data manipulation, exploration, analysis, and visualization techniques to build easily understood custom reporting solutions. You will also partner closely with the overall Talent HR team to answer key questions related to people and talent strategy.

Job Function and Responsibilities:
The Data Analysis, Reporting and Program Support Associate will be responsible for managing the overall data analytics, execution and reporting for the Early Career Team, including roster management, metrics creation, report automation, attrition and retention statistics, creating dashboards, analyzing performance and compensation data, etc.

Drive efficiency, productivity, and controls around key areas for global Early Career Program Management team within HR

Create effective, efficient, and reliable data / database queries to extract, manipulate, and analyze large volumes of data

Create, clarify, document, and maintain definitions for data points used throughout reporting

Support performance management, talent development and assessment processes using data analytics and reporting

Partner with global Program team to ensure overall program support and consistency around roster management, tracking hiring and attrition, and diversity / DEI

Coordinate promotion processes, performance development and compensation for Analysts & Associates

Launch success metrics for the program

Support program experience initiatives, including Placement, Surveys, Analyst Committee, Analyst and Management Engagement, etc.)

Manage shared mailbox and Q&A flow

Own team meeting agenda planning and post-meeting summary notes

Independently make recommendations on ways to implement and improve new and existing processes

Serve in a consultative role to enable HR to solve problems and make data driven decisions

Qualifications & Required Skills:
2+ years of data analysis, reporting, project / program management experience

HR background a plus but not required – interest in working in HR is important

Knowledge / experience in Asset & Wealth Management or Private Banking a plus

Acute attention to detail, follow-through, and results orientation

Strong work ethic with a high degree of intellectual curiosity and ownership of work

Advanced Excel skills (highly proficient in functions, macros, pivot tables)

Knowledge of and experience with coding (Python) is a bonus

Skilled in PPT (turning data analysis into data visualization), Word, Project, Microsoft Teams and SharePoint

Able to successfully multi-task across tactical and strategic initiatives

Ability to deal with a wide range of ambiguous situations and conflicting deadlines

Ability to work effectively in a fast-paced environment with shifting priorities

Proven ability to work in a team environment with the ability to operate independently

Demonstrate exceptional project and process management skills

Excellent verbal and written communications, including presentation and facilitation skills

Able to manage time effectively, prioritize and escalate appropriately.

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives

Completes work independently and receives general guidance on new projects

Work reviewed for purpose of meeting objectives

Outstanding in-person and virtual team skills

The ability to communicate both technically and non-technically, based on audience

Aptitude for learning new systems and technologies

Ability to understand the end product and build the data infrastructure to deliver that end product (design a database, automate a spreadsheet / report, format large data sets into tangible results)

Knowledge of business intelligence tools (Tableau, SQL) a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $64,600.00 – $92,000.00nNew York,NY $64,600.00 – $92,000.00