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Job Description
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Posting Description
As the Managed Accounts Middle Office Associate, you will support the Separately Managed Accounts (SMA) business, acting as a central point of contact for problem resolution, overseeing the broader core operations team, and improving the scalability and efficiency of the business. If you are intellectually curious, and have strong analytical skills, a client service mindset and a passion for driving solutions across organizational boundaries, you may be the perfect fit for our team.
Job responsibilities
- Partner with various internal partners to resolve issues and provide timely responses to queries
- Support new product placements and client onboardings
- Oversee core operations processes and functions
- Support process improvement and technology deployment projects
- Collect and analyze data, interpret results, and make recommendations
- Provide business requirements for system and operating model enhancements
- Test functionality and validate data environments prior to technology deployments
Required qualifications, capabilities, and skills
- Bachelor’s degree
- 2-3 years of relevant work experience
- Strong time management skills and ability to manage concurrent assignments effectively and efficiently
- Strong analytical and problem solving skills
- Strong written and oral communication skills
- Strong customer service mindset
- Team player who can adapt to various environments
- Ability to influence people, lead discussions, and troubleshoot issues
- Strong organizational skills
Preferred qualifications, capabilities, and skills
- Familiarity with the operations and implementation of Separately Managed Accounts (SMA) portfolios
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans Base Pay/Salary
New York, NY: $88,350.00 – $128,000.00 / year; Jersey City, NJ: $88,350.00 – $128,000.00 / year
