Job Description
Juniper Village is dedicated to nurturing the spirit of life in each individual whose life we touch so that we may all live fully throughout all seasons of life. We do this by encouraging an active body, an engaged mind and a fulfilled spirit.
Juniper Village owns and operates assisted living and skilled care communities in four regions across the country. The company’s operations are designed and managed to provide the finest quality personal service and exceptional care to foster healthy and independent lives for those who live and work in our communities. The company’s team of experienced committed individuals is deeply committed to achieving the company’s mission and balancing quality in service, program and environment with financial stability and prosperity.
Together, we nurture the spirit of life.
Position Description: Director of Sales and Marketing
Reports to: Executive Director
Role: Responsible for sales and marketing of the community. This is accomplished by taking into account Juniper Communities’ philosophy, hallmarks, policies and procedures as well as current federal, state and local regulatory standards.
Responsibilities:
Ensure compliance to Juniper Communities’ philosophy and hallmarks as well as all written policies and procedures that govern the operation of Community Relations Department.
Develop, monitor and manage the marketing budget within established guidelines.
Ensure effective communication to Leadership team regarding marketing, sales, and census issues.
Develop and implement marketing plans.
Organize a networking and community outreach program. In compliance with Alive in All Seasons mandates.
Effectively track and cultivate all prospects utilizing CRM.
Ensure that a census of budgeted occupancy or higher is maintained.
Set, track and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations and closings as outlined within Quarterly Marketing Plan.
Maintain a thorough working proficiency on the lead management system, CRM.
Develop a rapport and positive relationship with prospective residents.
Ensure that model suites are well maintained.
Provide tour training and customer service training to staff.
Make written and weekly oral reports and meets as directed with the Executive Director concerning the operation of Community Relations Department.
Complete reports as required.
Oversee and/or coordinate new resident move-in process with appropriate team members as outlined in the Residency and New Beginnings policies and procedures.
Work in concert with other members of the Leadership Team.
Conduct effective sales meetings.
Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
Ensure adequate supplies and equipment are available to meet the day to day operational needs of the Community Relations Department.
Participate in weekly census call and focus calls as required.
Educational/Vocational Requirements:
A High School Diploma, an Associate, or Bachelor’s Degree in Marketing is desired.
Previous sales and/or marketing experience in healthcare or service related setting.
Computer literate.
Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
Behavioral Skills:
Embraces and exhibits the Juniper Mindset, Values and Behaviors
o Deliver a Personalized Experience
o Share a Passion for Well being
o Collaborate for the Common Good
o Lead by Example
o Be Accountable for Results
Job Type: Full-time
The ideal candidate for this position has a strong sales background in healthcare or a healthcare related field with evidence of achievement of sales goals through direct and strategic marketing initiatives. This candidate is a self starter, highly organized, excellent oral and written communicator and is computer proficient. We welcome sales or business development positions from home health hospice pharmaceutical hospital in the senior care industry.
Juniper Village and juniper communities is a female founded and owned company and beliefs strongly and female entrepreneurship and leadership development at all levels. Juniper communities promotes diversity and is An ADA and EOE employer.
Job Type: Full-time
Benefit Conditions:
COVID-19 Precaution(s):
Paid Training:
Work Remotely
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
Supplemental Pay:
Application Question(s):
Education:
Experience:
Work Location: One location
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