JVM Realty Corporate Office Hiring for Vice President Operations Job at Oak Brook, IL Full Time

Reporting to the Chief Operating Officer, the Vice President of Operations will oversee and manage the day-to-day activities of the property operations team and drive performance. Strategic and tactical in orientation, this person will leverage the company’s existing platform with a consistent eye for improvement. He/She will be responsible for the oversight of the Regional Managers and site level teams. The successful candidate will be expected to quickly acclimate to JVM’s business model, company culture, and its people. With confidence and credibility, this individual will work closely with internal partners to maximize financial and operational outcomes. The successful candidate will exemplify the firms operating culture, which is consistent, disciplined, accountable, transparent, innovative, and collaborative. This leader will drive results and position the team for sustained growth.

JOB DESCRIPTION

• Contribute as a key member of the senior management team, bringing strategic operational acumen and business judgment to the team.
• Build, train, and retain a world-class, high performing operating team.
• Set concrete/measurable performance goals for each asset and team member.
• Lead and enhance the company’s customer experience initiative to provide excellent service to our residents, investors, and colleagues.
• Lead and energize the regional and field operating organization.
• Build a scalable team that can efficiently and effectively operate in parallel with the company’s fast-paced growth.
• Engage with colleagues in marketing, training, IT, facilities and asset management to define and deliver support to the operating team.
• Advance the culture of ownership, accountability, discipline, innovation, transparency and collaboration with an ethical value system that emphasizes integrity and honesty in all dealings.
• Meet or exceed property business plan objectives.

Qualifications The ideal candidate will bring approximately 10 years of multifamily operations leadership experience. Financially sophisticated, this individual will have outstanding leadership skills with the ability to attract, mentor, train and retain exceptional people. Intellectually curious in nature, this individual will constantly seek better ways of doing things, all while maintaining a calm and steady hand. The successful candidate will be collaborative, entrepreneurial, and team oriented, embodying a passionate and focused leadership style to inspire a high level of business performance.

He/She must be innovative and be able to drive ideas to action plans. This person will be a strong leader and have demonstrated a creative approach to driving NOI from both the income and expense sides. This means a strong appreciation of marketing techniques, software and strategies, ancillary income generation and yield management tools and techniques. This individual must have the ability to work amongst a variety of disciplines and coordinate them to drive property and team performance.

Travel: Frequent, estimated at 25%