Provide high quality service to all guests Know and live the mission and the White Lodging/brand basics.Complete all necessary set up, side work and closing duties as assignedCheck restaurant before, after and during shift for cleanliness and remove any debrisMaintain high cleaning standards of the bar and do daily cleaning and side work Check bar glasses are free from cracks, chips and stainsBe knowledgeable of all menu items, their garnish, contents and preparation methods. BePreparedto answer any guest questions about the menu in a direct, concise way.Know any daily features and specials the restaurant is offeringUse suggestive selling and up sell items to increase the check average of the restaurantTake guest orders correctly,read the order back to the guest and ring orders correctly into Micros. Check screen before sending order to make sure any modifications to order are correct. Checkfood presentation before taking the food from the kitchen to the guest. Hot food hot and fresh. Check guest satisfaction with food quality within two bitesMake sure check is presented correctly, free from errors and in a timely manner.To follow and comply with all WL cash handling policies and end of shift paperworkTo follow all WL policies of work procedures and attendance Learn and maintain all information regarding the hotel and engage in pre-shiftPromote teamwork and friendly safe work environmentAny other reasonable duties requiredFollow all AL standards of uniform Know all the bar products on offer to the guestTo make conversation with guests and create a personal connectionTo ensure guests are not overserved beverages if intoxicatedTo beable to take out kegs. Fetch new keg and hook up. Heavy lifting kegs should be moved by 2 people
What to prepare
Preferred dress code
Business casual (dress pants/skirt, button down/blouse, optional tie)
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