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Job Description
K2 The hardest mountain to climb on earth. We’re conquering the highest peak in the data management space, providing a trusted holistic and real-time view of anything important to the business.
Base Camp In 2009, our founders decided to leave the telco world and open up their own technology firm. They set out to build an enterprise-grade data platform that would fuel operational and analytical workloads at a massive scale and unparalleled performance!
Today, K2View employs about 350 of the industry’s brightest people globally, with an impact far greater than our numbers. Together, we enable some of the largest enterprises to become more data-driven and much more agile.
Sound interesting? Join our innovative team of experts and become part of K2View and help revolutionize the way global organizations manage their business!
About the Job:
As a Technical Account Manager (TAM), you will draw on customer-facing skills and technical acumen to help customers successfully adopt and grow K2View products in their technology landscape. You will lead the successful adoption and new sales of K2VIew at various customer organizations, guiding them through the strategic and technical facets of their data fabric, data mesh, test data management, data management or application transformation initiatives utilizing K2View.
TAM is expected to engage regularly with various cross-functional stakeholders top-down in enterprise organizations located in geographically diverse teams. You will use your relationship management skills and technical credibility to effectively communicate at all levels of the organization. As a TAM you are the key advisor for customers when it comes to training, adoption, design, implementation, and other phases of product adoption for K2View across your designated programs.
You may need to travel (domestically and internationally) approximately 25% of the time.
Requirements:
Key Responsibilities:
- Accelerate customer adoption of K2View Products
o Provide technical guidance and manage timelines, milestones, and business transformation strategies
o Identify opportunities for growth with current customers through aligning customer needs with K2View products and services
- Lead multiple work streams, teams and maintain customer momentum
- Develop consultative, strategic relationships with customer stakeholders to develop strategic roadmaps.
- Lead quarterly business review
- Be a key influencer of product roadmap by channeling customer feedback to the appropriate teams
About you!
- Bachelor’s degree in Computer Science, Engineering, related technical field or equivalent practical experience.
- 10+ years of overall experience in a customer-facing role and 3 years of interfacing with executive stakeholders, driving customer technical implementation, or transformation programs
- Experience supporting customers in data platform and or application transformations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting
- Excellent communication, presentation, problem-solving, and management skills
