KAi USA Hiring for eCommerce Content Manager (Amazon Seller experience) at Tualatin, OR Full Time

Kai-USA, manufacturer of Shun, Kai Housewares, Kershaw Knives and Zero Tolerance Knives in Tualatin, is looking for a National Account Manager (Houeswares / Kitchen KNnves).

Essential Responsibilities & Duties Summary:

The eCommerce Content Manager will play an important role in Kai USA’s strategy to enable business transformation by creating a data-driven insight-based culture throughout the organization. The successful candidate will need both business sales experience and technical skills to facilitate the collaboration between business partners and internal technical teams. The candidate will require demonstrated proficiency in digital marketing, data practices, analytics techniques, and business knowledge as it relates to corporate reporting, sales, negotiations, diagnostics, and forecasting.

• Review multi-channel marketplace performance to identify areas for growth, improvement and make results-oriented recommendations. (Amazon and our company website)
• Monitor company and Amazon websites to ensure proper functionality of links/pages.
• Analyze inventory clearance levels selling data history to improve and increase the sales, maintain outstanding ratings and rankings.
• Perform Amazon keyword research and implementation.
• Maintain, optimize, and improve listings on the various marketplaces (title, description, images, reviews, prices, promotions, deals, product specs, customer questions, etc.) to increase the exposures.
• Replying to customer reviews / posts
• Work with the Amazon Vendor Manager on a regular basis on the above and report to the Kai Housewares Director of Sales on Amazon-related business.
• Prepare weekly and monthly business performance updates, identifying trends and assortment management opportunities.
• Deliver timely reporting to management about the status of our multi-channel marketplace performance.
• KAI USA / SHUN CUTLERY Digital marketing projects: campaigns including assisting with website advertising, website testing, building landing pages, GA4 tracking and tagging, develop and run analyses, A/B testing, reports, and more to better understand and improve the customer journey online.
• Develop, and maintain department newsletters, emails, landing pages, and web graphics video editing, descriptions, posting updating/creating client and internal documents
• Support marketing team requests for various website-site related production tasks as requested.
• Schedule social media posts and monitor account activity and analytics. Collaborate with the marketing team to plan social media posts across platforms such as LinkedIn, Facebook, TikTok, and future additions like Instagram, Snapchat, and YouTube.
• Develop, implement, and manage brand awareness with public, media, and influencers.
• Draw actionable insights from varying data sets… consumption, market share, digital shelf, search, among many others. Interpret complex datasets (customer and business related) to tell stories and develop an organized set of conclusions/recommendations
• Work closely with account management and planning organizations to understand processes and improve upon them, addressing customer needs and product pain-points.
• Build automated reporting through BI platforms visualizations, and analytical models. Socialize internal and external KPIs across the business.
• Collaborate with Sales and Marketing to support/optimize innovation launches, merchandising standards, online marketing campaigns, and promotional strategies.
• Enhance and supplement the sales attribution model through the knowledge of scraping, relational databases, and data management.
• Hands-on participation with sales results, annual planning and forecasting processes.
• Work with syndicated data sources and facilitate the consumption of data from APIs.
• Support the continued enhancement and evolution of our analytics capabilities to a best-in-class level. Stay abreast of industry trends/innovations and drive new analytics initiatives that contribute to business goals.
• As necessary, performs other related functions of which the above are representative.

Qualifications Requirements:

• 2-3 or more years of eCommerce experience. Experience as an Amazon.com seller is greatly preferred.
• Account Management, 2 years (Preferred)
• Amazon Vendor / Amazon Seller Central, 2 years (Preferred)
• Fulfilled by Amazon (FBA), 1 year (Preferred)
• Ecommerce, 2 years (Magento Experience Preferred)
• Experience with PPC – Management of Pay per click programs a plus.
• Strong understanding of current digital marketing channels
• Solid knowledge of digital marketing tools and SEO best practices
• Demonstrated ability to think both creatively and strategically, with detailed execution
• Ability to balance multiple projects / priorities
• Video editing and/or graphic design experience a big plus!
• Strong computer skills

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Yearly bonus

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Experience:

• Amazon Seller: 1 year (Preferred)
• eCommerce: 2 years (Required)

Work Location: Hybrid remote in Tualatin, OR 97062