Keller Williams Realty Hiring for Operations Manager/Executive Assistant Job at Lodi, CA Full Time

Executive Assistant / Operations Manager

Who are we?
The mission of this Top Producing Real Estate Team is to provide a second to none customer service experience for everyone we have the opportunity to partner with and serve. The knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers & sellers with the education and guidance they need to make informed & timely decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of the team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result and have an AMAZING experience.

Empire Builder
We are looking for an Empire Builder. What is an Empire? We view an Empire as a powerfully impactful group of individuals with deep ties to its local community that can effect change in our communities, help with the needs found within our communities and increase the quality of life of all within the company as well as all those we come into contact with. We are building something to last for generations. This position is one of the most vital parts of the Empire.

We are in search of an energetic, servant heart, self-motivated, assertive, accountable, action oriented, and positive individual who thrives in a fast-paced environment with a lot of moving parts! And did we say HAS to have a SENSE OF HUMOR. Yes we like to laugh and be light hearted! This individual will be an “outside the box” thinker and problem solver who will spearhead the creation of all systems and processes for our team and is always looking for ways to improve existing processes and systems.

You will be helping to manage a small company as we are on the path of growth to becoming an Empire in our Region. You are getting in on the bottom floor opportunity with a huge amount of growth potential. We hope you like variety and are stimulated by diverse work responsibilities. Small business owners wear a lot of hats; as the Executive Assistant to the Owner, you will too! You will be the glue that keeps the team going and excelling!

This individual will receive mentoring and coaching from the best leaders in the real estate industry. They will be exposed to Living a Life By Design and to opportunities and a career that will take them to places they never dreamed.

Characteristics:

• Positive thinker always seeking solutions
• Focused on getting the job done and then some
• Takes initiative to grow and learn beyond the “scheduled” work time
• Learning based, always seeking to improve
• Servant Heart
• Sense of Humor
• Team player, does not just do their “job” but is always looking to help when a need presents itself

• Always puts the customer first

• Charismatic and warm in all communications
• Flexible and realizes that when you build something there will be bumps in the road and often times we will need to rework things and try again till we get it just right
• Will not take no for an answer always trying to make it work for a Win-Win outcome
• Seeks out the answer before asking the question

What will you do?

• Create and maintain an operations manual that documents all systems for sellers, buyers, lead generation, database management and back-office support.
• Marketing (social media, email flyers, digital marketing)
• Provide concierge level customer service to agents, clients & everyone we connect with
• Research and develop new systems that will benefit the team
• Continue to take day to day office tasks away from agent, organizing workflow, communications always seeking to reduce inefficiencies
• Flexibility is a must. You will be working in a small but ever growing company and must be able to be flexible with regards to job responsibilities, the various hats you may need to wear and the roles you will be part of. We are a fluid organization which means the entire team will need to be fluid as well.
• Responsible for working directly with the team lead with regards to hiring, training, consulting, and holding accountable all additional administrative team members.

Essential duties and responsibilities:

• System development, implementation and management
• Information management
• Customer/Vendor Relations
• CRM (Customer Relationship Management)

Qualifications:

• Strong written and verbal communication skills
• Must be tech savvy and able to learn new programs quickly and able to troubleshoot common issues.
• Have excellent attention to detail and high-level accuracy with communication and documents.
• Ability to assess, prioritize and act quickly.
• Learning based and solution oriented.
• Continue to maintain the goodwill and reputation of the entire team.
• Positive solution based attitude is an absolute must.
• Able to easily draft email, letters and any other form of communication with little direction in a manner that emulates the team’s characteristics and personality.

• A true rockstar professional in the following areas:
• Google Suite proficient preferred
• Real Estate experience preferred
• Understanding how to manage and grow a database (CRM) is a huge PLUS!

Closing
This is a high paced exciting opportunity for the individual looking to dive into and build a business alongside leadership. From building wealth, career growth or leadership opportunities, we will have fun, exciting and intense experiences as we become one of the premiere Real Estate Teams in our Region. If this is something you would be interested in please follow the steps below to be considered for this opportunity.

• Submit your resume with a minimum of 3 references and state in 5 sentences or less why you feel you would be a good fit for this position

• At the very bottom of your email to us please tell us your favorite candy and notate that mine is Peppermint Bark

Job Type: Full-time

Pay: $48,000.00 – $100,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Management Experience: 1 year (Preferred)

Work Location:

• One location

Typical start time:

• 9AM

Typical end time:

• 4PM

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely:

• No

Work Location: One location