Kelly Hiring for Logistics Specialist, Hershey, PA Job at Hershey, PA Full Time

Four-month contract via Kelly Engineering

• This role can be performed remotely, however candidates should be local to Hershey for training and be available to come on site when needed.

Summary:

Must be able to perform all Specialist CS Logistics job responsibilities at a high level of understanding and accuracy.

• Serve and be recognized as Subject Matter Expert for all Logistics Operations activities.
• Demonstrate leadership in the areas of process and systems knowledge as well as attention to detail.
• Lead by example in the areas of focus, commitment, positive attitude, and demonstration of all Hershey values.
• Proactively take on any new responsibilities required of the team, establish best practices and standardize activities to ensure a smooth transition to daily activities.
• Own process standardization, documentation and training materials.
• Accountable for training all team members on standardized procedures.
• Responsible for training internal and external partners on team processes and roles.

Major Duties/Responsibilities:

The Team has end to end responsibility for a set of carriers assigned to each team member. The end to end responsibilities include:

• Approving accessorial fees as orders are being delivered
• Disposition of refused/damaged products as orders are being delivered
• Disposition/reporting of accidents as orders and STO’s are being delivered
• Resolution of any delivery issue when a carrier arrives at a customer’s location
• Review of overages, shortages and damages that are posted in the portal throughout the day for disposition and credit to customers if needed

In addition to the above as part of the end to end responsibilities this position will also be responsible for:

• McLane monthly return process
• Customer disputes related to OS&D’s
• Process and collect freight claims from the carriers
• Pool product returns

Minimum Knowledge, Skills and Abilities

• Computer skills including data entry, PC, Windows, database and spreadsheet techniques.
• Understanding of Electronic Data Interchange and related transactions.
• Understanding of Logistics information systems and system handoffs (i.e. SAP, Transplace)
• Understanding of warehouse operations
• Understanding of carrier operations.
• Analytical/math and problem solving skills.
• Order to Cash process knowledge, understanding of related transactions, policies and guidelines, and performance measurements.
• Understanding of customer operations and customer requirements.
• Attention to detail.
• Interpersonal communication skills, relationship management, and collaboration skills
• Understanding of product line and related Logistic product characteristics.
• Understanding of customer groups and unique requirements such as in-bound distribution.
• Ability to make effective cost vs. service decisions.
• Ability to prioritize many tasks and decisions.

Minimum Education and Experience Requirements:

Education:

• B.S. Degree in Business, Logistics, Transportation or equivalent preferred.

Experience:

• Minimum of 4 years’ experience in Logistics with a working knowledge of shipment planning, transportation, and customer service.
• The successful candidate must be a strong team player with proven ability to deal effectively with internal and external customers, have excellent written and oral communications skills, be results orientated, and able to achieve service and operating objectives with little direction.

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.

Why Kelly?

• As a Kelly Services employee, you will have access to numerous perks, including:
• Exposure to a variety of career opportunities as a result of our expansive network of client companies
• Career guides, information and tools to help you successfully position yourself throughout every stage of your career
• Access to more than 3,000 online training courses through our Kelly Learning Center
• Weekly pay and service bonus plans
• Group-rate insurance options available immediately upon hire*

Apply Today!

Why Kelly®?

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly® Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, we’re here every step of the way to find your dream engineering job.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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