Kendra Scott Hiring for Wholesale Account Executive-B2B & Caribbean at United States Full Time

Position Overview

We have an exciting career opportunity to participate in driving our brand’s Wholesale growth by managing and developing business within our B2B and Caribbean distributor entities. This person will represent the brand and deliver WOW service to our wholesale customers. This role combines the need for proven sales experience, out of the box thinking and exceptional communication skills to ensure our relationships with new and existing wholesale partners maintain their high standards and level of business. This role requires a strategic thinker with a history of overachieving their sales goals.

Responsibilities listed below are included but not limited to:

General Sales Responsibilities:

Revenue Responsibility

• Meet all monthly, quarterly and annual Wholesale Revenue plans assigned to you
• Identify additional revenue opportunities within each account through new product offerings, events, give backs, visual merchandising changes along with other creative planning ideas
• Ensure continued growth by getting creative with new revenue opportunities and partnership ideas
• Experience servicing and growing business relationships

Prospecting

• Log all prospecting efforts on a weekly basis and report to wholesale management
• Identify new opportunities while protecting our current business and ensuring continued, incremental growth
• Secure new business opportunities as a result of prospecting efforts

Account Maintenance

• Ensure customers are meeting minimum guidelines quarterly for revenue and product assortment needs
• Work directly with our Director of Specialty Sales and Director of Corporate Sales to overcome challenges of growth
• Collaborate with cross-functional partners (Planning and Allocation and Distribution Center teams) on ideas to support customer needs and new business ventures
• Monitor product purchased, account sell-through, events, returns and sales performance for each account
• Understand each account’s unique Kendra Scott business and guide them using applicable best practices to maximize sales
• Offer superior levels of service to all customers, with a special focus on demanding needs of high revenue accounts
• Partner with each account to customize an assortment plan and consistently review selling to optimize sales
• Support customers with visual merchandising, product training and advertising needs
• Travel to service customers for specific events, visits to our permanent showroom or requests as needed
• Plan events with accounts to maximize excitement over the Kendra Scott brand
• Ensure customers are using up to date marketing and PR materials
• Effectively plan/execute weekly product offerings and promotions to drive sales
• Evaluate account partnerships quarterly and close accounts who are not maintaining minimums and/or representing brand standards
• Together with total team, ensure coverage by travelling and attending applicable wholesale markets each season

Partnership with DGI (Caribbean + Cruise Ship Sales)

Specialty Wholesale Team

• Support our third party sales group (DGI) in approving and servicing customers who sell Kendra Scott in the Caribbean islands as well as cruise ships.
• Understand the relationship with the sales group and our accounts pushing for responsibility and results as needed for each.
• Provide extensive visual merchandising support for the DGI team and their customers to ensure the brand presentation is consistent and aligned within all representatives.
• Training the DGI agency along with in-person account trainings
• Provide product knowledge and training to ensure sales teams are well versed in collections offered.
• Partner with wholesale analyst to utilize sell through reporting to recommend reorders and assortment suggestions to grow the business
• Submit monthly commission payments through Coupa

B2B Corporate Sales

B2B Wholesale Team

• Support our third party gifting and incentive distributors in core product assortment planning, large bulk requests, and event planning
• Work closely with our distribution center teams to ensure shipments are executed correctly and promptly based on the specific needs of the account, including gift wrapping, color bar builds, engraving requests, international shipping and paperwork.
• Support bulk order requests from end user businesses by providing assortment options, customization, and efficient customer service
• Proactively prospect bulk order opportunities with companies and groups throughout year; identifying the top industries for partnership
• Always be thinking outside the box of how we can convert all opportunities
• Continue to educate cross functional partners on this role function and how it can be monetized.

Our Ideal Candidate will have:

• Bachelor’s degree
• 3-5+ years Sales Experience
• Knowledge of Microsoft Excel and company operating systems
• Ability to operate tactically and strategically in a fast-growth dynamic environment
• Passion for the brand and its core values: Family, Fashion, Philanthropy
• Outstanding communication skills, both written and verbal.
• Flexibility and ability to travel a minimum of once a month to attend markets or meetings with customers in the field.

Work Location

• This position is a remote position with our ideal candidate in Eastern or Central time zone

We are an equal opportunity employer and value diversity at our company.