Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™
The objective of the Account Manager (AM) is to retain and grow a very loyal, satisfied and profitable SMB client base. The role consists of a cadence of outreach with the objective of refreshing current services and products and also to introduce and sell other Konica Minolta offerings. Additionally, the AM will be responsible for managing expectations and our client’s satisfaction. The AM provides ongoing relationship management with clients that are under contract for a subset of the Konica Minolta portfolio of products and services typically under 25 employee size businesses. The AM is the primary relationship liaison between Konica Minolta and his/her assigned client base (from initial introductory calls, web meetings, discovery, assessments, solution development, proposal, and continuous follow up, including potential termination of services). The AM is a client advocate. The AM must always engage the client in accordance with Konica Minolta core values. The AM works closely with other members of the local market support teams and their sales manager (direct report to) along with the market service delivery team to ensure each client’s individual needs are being adequately and consistently addressed, and that they clients are being kept aware of all KMBS offerings.
Manage a group of contracted clients to include the following activities:
Konica Minolta Offers:
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes Best-In-State Employers 2021, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. At Konica Minolta, you’ll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
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