Objective
As a Marketing and Sales Account Executive you are responsible for maintaining client base of existing customers and serve as a liaison between management and customers to resolve any customer issues. You are responsible for the sale of the organization’s services in a specified region and provide ongoing support to the client base.
Essential Functions
· Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
· Act as a resource to customers in contract opportunities and proposals
· Assist customers with contract negotiations, closing the sale and developing marketing plans for contract accounts
· Maintain knowledge of competitive activity in assigned area and develop new methods of attaining customers and assisting customers in attaining new accounts
· Establish positive long-term client relations including answering questions and handling complaints
· Educate and train clients, research problems and coordinate solutions between the laboratory and client
· Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
· Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
Requirements
· BA/BS or equivalent experience preferred
· Confirmed ability to establish, maintain, and retain loyal relationships while successfully managing service requirements of clients
· Well-developed multi-tasking and organizational skills
· Energy, motivation, enthusiasm, and integrity
· Excellent written and verbal communication skills
· Must demonstrate sound judgment and decision-making ability
· Computer proficiency in MS Office, Excel, e-mail and internet functions
· Knowledge of laboratory testing and competing products
· Must be able to travel within the coverage area and occasionally nationwide
· 1-3 years of successful laboratory customer service experience calling on physician offices -not mandatory but preferred-
Incentives
· Company vehicle or vehicle allowance
· Cell phone
· Insurance benefits and supplements
· Paid time-off
· Sale commissions and competitive salary
Job Type: Full-time
Pay: $50,000.00 – $150,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
License/Certification:
Work Location:
Work Remotely:
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