LaFontaine Buick GMC of Ann Arbor Hiring for AUTOMOTIVE PARTS SPECIALIST Job at Ann Arbor, MI Full Time

AUTOMOTIVE PARTS SPECIALIST

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

THE POSITION: The Parts Specialist sells parts to all available customers over the counter, through the shop or on the telephone.

THE PERKS:

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program)
• Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) and Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Skills & Qualifications:

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent verbal and written communication skills.
• Excellent organizational skills with strong attention to detail.
• Excellent time management skills with a proven ability to prioritize and meet deadlines.
• Proficient with Microsoft Office Suite and related software.
• Proficiency with, or the ability to quickly learn, the organization’s HRIS and talent management systems. (Payroll: Reynolds & Reynolds / Ignite; HR Compliance: KPA / VeraSuite)

Education and Experience:

• High School Diploma or equivalent (GED).
• One year in a vehicle parts department preferred.

Essential Duties, Responsibilities, Skills & Qualifications:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line.
• Pull purchased parts from stock. If part is not in stock, determine availability and inform customer of expected date of arrival.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers. Set up orders for daily shipment, delivery or pick-up.
• Verify “will-call” and “back-order” files weekly and return to vendors or stock those items not required. Assist the parts to service counter parts sales associate as necessary.
• Order parts not in stock as approved by the Parts Manager.
• Notify the customer and the Service Department when the parts arrive. Accept cash and credit payments. Keep cash register accurate.
• Assist with organization and cleanliness of parts department.
• Receive and stock incoming inventory. Verify receipts against purchase orders. Assist with periodic inventory vehicle counts as directed by supervisor.
• Ensure merchandise displays are stocked, clean and appealing to customers. Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook. Any other duties as assigned.

Physical Requirements:

• Required to stand, sit, use hand to finger, handle, or feel.
• Frequently is required to walk, stoop, kneel, crouch, crawl, reach with hands and arms, take and hear.
• Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

THE COMPANY:

LaFontaine Automotive Group is an award winning and nationally recognized automotive dealership of over 40 years with 51 retail franchises, 8 collision centers, 29 Michigan locations and 2,100 employees in southeast Michigan. We are proud to be named Michigan’s fastest growing automotive dealership group! LaFontaine Automotive Group is a place where our employees are truly family and where people come before the bottom line. It’s a welcoming place where you can build a career and will find the tools and support needed to take your career to new heights.

Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.

Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.

LaFontaine Automotive Group is an equal opportunity employer.

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