Lazurite was established to build operating room technology commensurate with the skills of clinicians, in order to improve patient outcomes, boost clinical safety, and improve healthcare efficiency.The Clinical Account Manager supports clinical evaluations and post-sales activities of device sales to new and existing accounts (hospitals and ASC’s). The role requires knowledge of the operating room environment and understanding of the functions of individuals in the surgical theater, case coverage, follow-up, troubleshooting, customer service, and education.Additionally, this person will be engaged in basic market development activities depending on the needs of the assigned territory.RESPONSIBILITIES: Acts as the liaison between the company and medical community. Performs installation and field support at customer sites. Serves as the primary resource for clinical support in case coverage, troubleshooting, and in-service education for Lazurite devices. Performs general customer support activities such as order intake, complaint entry and support requests. Educates the customer on the merits and proper clinical usage of company products. Meets with existing and potential customers to identify their clinical needs. Attends trade shows, as required. Transfers account knowledge and other requested information to the Business Development Department and Account Manager.REQUIREMENTS: College Degree in Business/Marketing/Sciences or RN Degree preferred. 3+ years’ experience in Sports Medicine Orthopedics and/or Surgical Device sales experience preferred. 2+ years’ experience in Operating Room experience. 2+ years’ experience in Clinical orientation and experience with visualization and orthopedic devices used in Orthopedic surgery are strongly preferred. Ability to travel up to 75%. Ability to work independently.TECHNICAL SKILLS: Expertise with Salesforce CRM Standard computer skills (Microsoft Office, Outlook, Word, Excel). Cloud-based document sharing platforms (Dropbox) Business tools (Google/Outlook Calendar, Adobe Acrobat DC, Slack, Teams)PHYSICAL REQUIREMENTS: Regularly spend long hours sitting or standing and using office equipment and computers. Regularly move from sitting to standing positions effortlessly. Regularly work on repetitive tasks. Regularly use hands and fingers to handle, control or feel objects. Regularly see details of objects that are less than a few feet away. Regularly speak clearly so listeners can understand. Regularly understand the speech of another person.Job Type: Full-timePay: From $45,000.00 per yearBenefits:
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Work Location: One location
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