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Many roles at LCS may require that we ask about your COVID-19 vaccination status. Please note that this role will be required to provide proof of COVID-19 vaccination as a condition of employment.
The purpose of this role will be to support three Wilmington, Delaware client communities which will include a primary focus on achieving move-in and occupancy goals with an emphasis Skilled Nursing and Assisted Living occupancy. This may include providing coaching support to enhance prospecting activities, actively engaging in prospecting activities and participating with community teams for network and outreach activity including professional referral programs. This position will lead by example and coordinate the implementation of the sales and networking strategies developed in a team environment with Corporate Senior Living Marketing and Sales, on-site Admissions and Outreach Teams, community and corporate-based operations team and the marketing and advertising agency.
Experience is Everything;
At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of the seniors.
The Role:
- Sales, marketing, average daily census and net patient revenue for:
- Post-acute care
- Short-term rehab
- Skilled nursing
- Long-term care
- Hospice
- Palliative care
- Home health
- Assisted Living
- Demonstrate incisive ability to strategize and execute forward-thinking initiatives that create substantial market presence and profitable outcomes.
- Aggressively drive customer recruiting / retention measures that ensure objectives are continuously achieved.
- Keen focus on business and revenue growth targeting key referral sources through sales team leadership and support while steering program advancements and marketplace positioning.
- Strategic plan development, implementation and oversight for:
- Marketing
- Sales
- Advertising
- PR
- Community Outreach
- Census projections and budget management / recommendations
- Provide Healthcare Marketing and Sales training and educational opportunities as well as develop new content as needed.
- Implementation of LCS’ healthcare sales systems and oversight of appropriate ongoing utilization.
- Board / owner engagement as appropriate (e.g. strategic planning, client relations, etc.)
- Implementation of policies, procedures and regulatory compliance as appropriate
Experience:
- Sales experience in senior housing and post-acute care, ideally with multi-community experience
- Sales experience in assisted living and memory care.
- Experience in hiring, training, supervising and motivating admissions / sales and marketing staff.
- A Bachelor’s Degree in a related field of study.
Knowledge & Skills:
- Strong communication and business relationship skills required.
- Strong business acumen.
- Extensive knowledge of post-acute care marketing and sales techniques and demonstrated proficiency in census development skills.
- Strong organizational skills required.
- Ability to work independently through decentralized direct supervision, to be self-motivated.
- Highly proficient with computer-based record keeping systems and Word, Excel and Power Point.
- Proficiency with Matrix a plus.
Why LCS?
Industry leader. The Nation’s second-largest senior living operator, ranked number one in customer satisfaction among senior living communities.
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match.
Collaborative culture. We’re dedicated to creating a collaborative culture that provides an exceptional experience for every employee.
Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.
Outstanding advancement opportunities. LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.
Ongoing career development. Onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.
Top Iowa Workplace. LCS employees truly believe we are an employer choice. This recognition is in large part due to the culture of excellence that our employees help deliver every single day.
LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com
Travel Frequency: 50-75%
Job Level: C
A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED
LCS IS AN EQUAL OPPORTUNITY EMPLOYER
